ZIMBRA TRAINING

Designed to expand your skills

Zimbra Training Calendar

Training Calendar

Some courses are delivered live-online by Zimbra, Inc. Instructors and others are delivered either in-person or live-online by Zimbra Certified Training Partners. Search the Training Calendar for the dates that are best for you.

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Training Partner

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close to your location for onsite Zimbra Training
in your local language. WebEx/Remote delivery is
also available for most Training Courses.

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Zimbra Training Courses

Training Courses

Designed to expand your Zimbra Collaboration skills, you can find the System Administration, Troubleshooting and Help Desk Agents Courses: Web Client for Help Desk Agents & Messaging Clients for Help Desk Agents.

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Zimbra Certifications

Become a Zimbra Certified System Administrator

Designed to expand your Zimbra Collaboration skills, this Certification makes you ready for IT Businesses that use Zimbra Collaboration Server. Coming in 2016!

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Zimbra Collaboration Certifications
Required Zimbra Collaboration Training Courses Zimbra System Administrator
Coming in 2016
Zimbra Advanced System Administrator
Coming in 2016
Zimbra Collaboration System Administration  
 
Troubleshooting  

ZIMBRA COLLABORATION TRAINING CALENDAR

Some courses are delivered live-online by Zimbra, Inc. Instructors and others are delivered either in-person or live-online by Zimbra Certified Training Partners.

Zimbra Collaboration System Administration
Delivered By Location Language Date
StarXpert Paris French February 1-3, 2016 Enroll Now
Summan Manila, Medellin Spanish February 2 – 9, 2016 — 2:00pm – 6:00pm Enroll Now
Seacom Navacchio (Pisa) and WebEx Italian February 17-19, 2016 Enroll Now
dotTN Tunis, Tunisia French February 22-24, 2016 Enroll Now
Zimbra WebEx English February 23-25, 2016 Enroll Now
ilger.com Parma & WebEx Italian March 2-4, 2016 Enroll Now
Quer System WebEx Spanish March 8 – 10, 2016 Enroll Now
Sync Quito, Ecuador and WebEx Spanish March 16 – 18, 2016 Enroll Now
StarXpert Paris French March 23-25, 2016 Enroll Now
Ingram Micro Hong Kong Ingram Micro Training Centre, Kowloon, Hong Kong Cantonese or English March 30-April 1, 2016 Enroll Now
Inova Sao Paulo, Brazil Portuguese April 6-8, 2016 Enroll Now
VNC WebEx German April 11-13, 2016 Enroll Now
IT Linux Santiago, Chile Spanish April 19-21, 2016 Enroll Now
Seacom Navacchio (Pisa) and WebEx Italian April 20-22, 2016 Enroll Now
dotTN Tunis, Tunisia French April 25-27, 2016 Enroll Now
ilger.com Parma & WebEx Italian April 27-29, 2016 Enroll Now
Summan Manila, Medellin Spanish May 2 – 10, 2016 — 2:00pm – 6:00pm Enroll Now
VNC WebEx German May 9-11, 2016 Enroll Now
Ingram Micro Hong Kong Ingram Micro Training Centre, Kowloon, Hong Kong Cantonese or English June 1-3, 2016 Enroll Now
StarXpert Paris French June 1-3, 2016 Enroll Now
Beezim Paris French June 8-10, 2016 Enroll Now
Seacom Navacchio (Pisa) and WebEx Italian June 15-17, 2016 Enroll Now
Sync Quito, Ecuador and WebEx Spanish June 15 – 17, 2016 Enroll Now
dotTN Tunis, Tunisia French June 27-29, 2016 Enroll Now
IT Linux Santiago, Chile Spanish July 12-14, 2016 Enroll Now
Summan Manila, Medellin Spanish August 1 – 8, 2016 — 2:00pm – 6:00pm Enroll Now
dotTN Tunis, Tunisia French September 5-7, 2016 Enroll Now
StarXpert Paris French September 21-23, 2016 Enroll Now
dotTN Tunis, Tunisia French October 3-5, 2016 Enroll Now
VNC WebEx German October 10-12, 2016 Enroll Now
Summan Manila, Medellin Spanish November 1 – 9, 2016 — 2:00pm – 6:00pm Enroll Now
VNC WebEx German November 14-16, 2016 Enroll Now
Sync Quito, Ecuador and WebEx Spanish November 16 – 18, 2016 Enroll Now
StarXpert Paris French November 30-December 2, 2016 Enroll Now
dotTN Tunis, Tunisia French December 5-7, 2016 Enroll Now

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CERTIFIED TRAINING PARTNERS

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TIPS AND TRICKS

Discover all Zimbra power


Zimbra Collaboration
Web Client Official Training, Tips & Tricks


Zimbra Collaboration
System Architecture Overview

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Get Certified – Coming Soon

Getting a Zimbra Certification not only provides a competitive advantage for your organization, but also adds to your personal skill set. Ensure your Zimbra expertise and get certified today!

AVAILABLE COURSES OVERVIEW

Search for the Course that fits to your needs and enrol today!

Zimbra Collaboration System Administration

MORE INFORMATION
From basic administration tasks through migration and troubleshooting, the Zimbra Collaboration System Administration course provides the information you need to improve and streamline your Zimbra Collaboration deployment. You will also learn best practices and methodologies to improve and enhance how you administer Zimbra Collaboration.

Zimbra Collaboration Troubleshooting End-User Issues

MORE INFORMATION
If you support Zimbra users on a help desk, this one-day course will make your job easier: it will increase your effectiveness and save you time solving customer cases. You will learn Zimbra troubleshooting skills, including using debug logging, identifying and resolving user data flow issues, and recovering missing data.

Zimbra Collaboration Web Client for Help Desk Agents

MORE INFORMATION
Service providers and large enterprises often provide help desk services for customers and users. This course trains help desk agents to support users of the Zimbra Collaboration Web Client. They will learn how to solve common problems encountered by Zimbra Collaboration end-users and how to troubleshoot more complex user issues.

Messaging Clients for Zimbra Collaboration Help Desk Agents

MORE INFORMATION
Service providers and large enterprises often provide help desk services for customers and users. This course trains help desk agents to support users of messaging clients with Zimbra Collaboration accounts. The messaging clients include Zimbra Connector for Outlook, IMAP/POP clients, Apple Mail, Zimbra Desktop and various calendaring applications.

Zimbra Collaboration System Administration

What you will Learn

From basic administration tasks through migration and troubleshooting, the Zimbra Collaboration System Administration course provides the information you need to improve and streamline your Zimbra deployment. You will learn best practices and methodologies to save you administrative time while lowering your TCO.

Audience

  • Zimbra System Administrators with (at a minimum) entry-to-mid-level administration experience and working knowledge of the Linux OS.
  • Familiarity with Zimbra Web Client features is beneficial.
  • Participants are recommended to have previously downloaded and used the trial version of Zimbra Collaboration.

Course Topics

  • Zimbra Architecture
  • Installing Zimbra Collaboration
  • Troubleshooting installation
  • Using the Zimbra Administration Console
  • Using CLI tools
  • Zimbra Collaboration System Care
  • Backup & Restore
  • Bugzilla and Support Portal
  • Performance tuning
  • Migration options & planning
  • Upgrading Zimbra Collaboration
  • Upgrade troubleshooting and general system troubleshooting tips
  • Personalizing a Zimbra Collaboration deployment with Zimlets, custom skins/themes
  • Zimbra collaboration multi-node deployment
  • Architecture and Storage Considerations
  • Multi-Server installation & upgrading
  • Directory and GAL integration
  • Advanced monitoring and troubleshooting
  • Training Format: WebEx
  • Duration: 3 days
  • Language: English(see the calendar for availability in other languages)
  • Price: USD $2,000
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Zimbra Collaboration Troubleshooting End-User Issues

What you will Learn

If you support Zimbra users on a help desk, this one-day course will make your job easier: it will increase your effectiveness and save you time solving customer cases. You will learn Zimbra troubleshooting skills, including using debug logging, identifying and resolving user data flow issues, and recovering missing data.

Audience

  • Tier 1 Zimbra Helpdesk Agents

Course Topics

  • Opening a Support Case: Best Practices
  • What is email?
  • Zimbra Architecture & Component Overview
  • Zimbra Logs
  • Troubleshooting Zimbra Components and Clients Using Debug Logging
  • Identifying & Resolving User Data Flow Issues
  • Data Issues & Recovering Missing Data
  • Training Format: WebEx
  • Duration: 1 day
  • Language: English
  • Price: USD $850
ENROLL

Zimbra Collaboration Web Client for Help Desk Agents

What you will Learn

Service providers and large enterprises often provide help desk services for customers and users. This course trains helpdesk agents to support users of the Zimbra Web Client. They will learn how to solve common problems encountered by Zimbra end-users and how to troubleshoot more complex user issues.

Audience

  • Tier 1 Zimbra Helpdesk Agents

Course Topics

  • How to navigate and use the ZWC
  • How to perform common ZWC tasks
  • Troubleshooting common ZWC issues, including:
    • Identifying and resolving common client-side and server-side error messages
    • Identifying and resolving he top queries received by Zimbra Helpdesk Agents
  • Training Format: WebEx
  • Duration: 3 hours
  • Language: English
  • Price: USD $350
ENROLL

Messaging Clients for Zimbra Collaboration Help Desk Agents

What you will Learn

Tier 1 Helpdesk Agents will learn how to support users of messaging clients with Zimbra Collaboration accounts.

Audience

  • Tier 1 Zimbra Helpdesk Agents

Course Topics

How to set up and/or use the following messaging clients to work with Zimbra Collaboration accounts:

  • Outlook with Zimbra Connector for Outlook (ZCO)
  • IMAP/POP email clients with Mozilla Thunderbird
  • CalDAV Calendars
  • ActiveSync Mobile Devices
  • Zimbra Desktop
  • Training Format: WebEx
  • Duration: 3 hours
  • Language: English
  • Price: USD $350
ENROLL
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