ZCS Administrator's Guide 8.0.4
ZCS Administrator's Guide 8.0.4
Network Edition

Managing User Accounts > View an Accounts Mailbox

View an Accounts Mailbox
You can view a selected account’s mailbox content, including all folders, calendar entries, and tags from the administration console. Select an account and from the gear icon drop down menu select View Mail. The user’s ZWC account opens in a new browser window.
This feature can be used to assist users who are having trouble with their mail account as you and the account user can be logged on to the account at the same time.
Any View Mail action to access an account is logged to the audit.log file.
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