ZCS Administrator's Guide 8.0.4
ZCS Administrator's Guide 8.0.4
Network Edition

Customizing Accounts > Messaging and Collaboration Applications

Messaging and Collaboration Applications
Configuring the COS and assigning a COS to accounts lets you configure the default settings for account features and restrictions for groups of accounts. Individual accounts can be configured differently and any changes you make override the COS setting. When you update the COS, the changes are not reflected in accounts that have COS overrides.
Email Messaging Features
You configure which email messaging features are enabled. Users can then manage many of the enabled features as preferences.
The default is to let users manage their preferences, but you can choose not to let users set account preferences. The following ZWC Features tables lists the features.
When enabled, users can choose Send Later to send a message at a later time. The user configures the data and time for sending. Messages are saved in the Draft folder.
Note: See zmprov (Provisioning) in Appendix A CLI commands, for information about how to change the email template.
When enabled, users can create additional account names to manage different roles. Account aliases can be selected for the From name of messages sent from that persona account and a specific signature can be set for the persona account.
The number of personas that can be created is set to 20. You can change this from the CLI zmprov mc zimbraIdentityMaxNumEntries
When enabled, users can right-click on their Trash folder and select Recover Deleted Items to recover items deleted up to 30 days before.
Autocomplete Ranks Names
The autocomplete feature displays names ranked with the most frequently recalled contact listed at the top. If the contact name that appears first should not be listed at the top, the user can click Forget and the contact names are re-ranked.
Email Preferences Users Manage
The default behavior for many of these preferences can be set from either the COS or the Accounts Preferences page. Users can modify the following mail preferences from their account Preferences Mail page.
Set the display language for ZWC. If more than one language locale is installed on ZCS, users can select the locale that is different from the browser language settings.
Use Import and Export to Save User’s Data
The Preferences Import/Export page lets users export all of their account data, including mail, contacts, calendar, and tasks. They can export specific items in their account and save the data to their computer or other location. The account data is saved as a tar-gzipped (tgz) archive file so that it can be imported to restore their account. Individual contacts are saved as .csv files, and individual calendar files are saved as .ics files. The data are copied, not removed from the user’s account.
The exported account data file can be viewed with an archive program such as WinRAR archiver. Any of these files can be imported into their account from the same page.
You can turn the Import/Export feature off from the COS or Account Features page, General Features section.
Set Up RSS Polling Intervals
Users can subscribe to Websites that provide RSS and podcast feeds and receive updated information directly to their mailboxes. The maximum number of feeds that can be returned is 50. RSS feeds count against users’ account quota.
The default is to update the RSS data every 12 hours. Users can right-click on an RSS feed folder to manually load new feed.
You can change the polling interval from the administration console the Class of Server or Account Advanced page, Data Source>RSS polling interval section.
Set Up Address Book Features
Zimbra Address Book allows users to create multiple contact lists and add contact names automatically when mail is received or sent. Users can import contacts into their Address Book.
Important: To allow users to share their mail folders, address books, and calendars, enable Sharing on the Features page.
Users can modify the following Address Book preferences from their account Preferences Address Book page. The default behavior can be set from the COS or Accounts>Preferences page.
Set Up Calendar Features
Zimbra Calendar lets users schedule appointments and meetings, establish recurring activities, create multiple calendars, share calendars with others, and delegate manager access to their calendars. They can subscribe to external calendars and view their calendar information from Zimbra Web Client. They can also use search for appointments in their calendars.
Important: To allow users to share their calendars, address books, and Briefcase files, enable Sharing in the Features page.
Calendars can be nested within ZCS folders like Mail, Contact, and Calendar folders. The administrator creates a nested list of calendars using CLI. A nested calendar grouping can be imported through migration as well.
Sets the time zone to use for Calendar scheduling. Domain admins set this in the Accounts, General Information page.
Troubleshooting Calendar Appointment Problems
The CLI zmcalchk command is used to check for discrepancy between different users’ calendars for the same meeting and send an email notification regarding the discrepancies.
You can also use this command to notify the organizer and/or all attendees when an appointment is out of sync.
Change Remote Calendar Update Interval
Remote calendars are updated every 12 hours by default. You can change the frequency of these updates in the administration console Class of Service or Account Advanced page, Data Source>Calendar polling interval.
Disable Attendee Edits to Appointments
Attendees can edit appointments in their calendars, but their changes do not affect anyone else. If the appointment organizer makes changes, these changes overwrite the attendees edits. You can modify the COS attribute zimbraPrefCalendarApptAllowAtendeeEdit to prevent attendees from editing appointments in their calendar.
zmprov mc <cosname> zimbraPrefCalendarApptAllowAtendeeEdit= FALSE
Other User Calendar Preferences
Users can modify the Calendar preferences listed in the Calendar Preference table. You can set the default behavior in the COS or Accounts Preferences page.
Time zone displayed in the user’s Preferences. See Set Default Time Zone. If the time zone is configured in the COS, the time zone configured in the domain is ignored.
A popup displays in ZWC when new calendar events are received
When users receive an invitation they cannot attend at the scheduled time, they have the option to click Propose New Time and select another time. The meeting organizer receives an email with the proposed time.
Note: When viewing appointments from mobile devices users do not see the deleted invite information in a faded view and they might not know that the invite was deleted.
Set Up Zimbra Tasks
Zimbra Tasks lets users create to-do lists and manage tasks through to completion.
Important: To allow users to share their Task lists, enable Sharing in the Features page. Task lists can be shared with individuals, groups, and the public.
The Tasks feature is enabled from either the COS or the Accounts Preferences page.
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