Zimbra Customer Stories

With over 70 million mailboxes worldwide, Zimbra is used by thousands of organizations in education, service providers, business, government, non-profits, healthcare, financial services, manufacturing, transportation, technology, advertising and media, real estate, retail, and more.

Featured Customers

Zimbra Customer Stories - Johanna Madjedi

Johanna Madjedi
California Polytechnic State University

Zimbra Customer Stories - Pat Allen

Pat Allen
Monterey Bay Aquarium Research Institute

Zimbra Customer Stories - John Emerson

John Emerson
City of Ventura

University of Wisconsin–Milwaukee Depends on Red Hat Enterprise Linux and Zimbra Collaboration Server to Connect 50,000-Member Campus Community

“When evaluating integrated email and calendar solutions, we focused on the total cost of ownership—that is, the lifetime cost, not just the purchase cost—of the applications. Zimbra running on Red Hat Enterprise Linux emerged as the clear consensus choice.”

-- Bruce Maas, CIO, University of Wisconsin–Milwaukee


Texas A&M University Becomes Campus Technology Innovator

“When we completed the conversion, the first message we received was a big thank-you note from a student. We never anticipated how popular it would be.”

-- Michael Bolton, Associate Director, Systems

Universities Share Their Experience with Zimbra

At EDUCAUSE, three universities reflect on their thought process regarding the selection, deployment and migration, key benefits and share tips for others considering a change in their communication platform.

Western Illinois University
Western Illinois University

Michael Dickson, Assistant to the President, Western Illinois University
Michael discusses WIU's need for a centralized next-gen system with an advanced ‘thin client' on any computer; how to manage constituents for migrations and why Zimbra was a good fit for a university with a smaller IT department.
Run time: 10 minutes

Eastern Illinois University
Eastern Illinois University

Greg DeYoung, Director Campus Infrastructure, Eastern Illinois University
After a long selection process EIU implemented Zimbra to bring a rich Web 2.0 experience to its campus and in doing so found it is more scalable and cost-effective than equivalent proprietary collaboration systems.
Run time: 5 minutes

Eastern Michigan University
Eastern Michigan University

Bill Shell, Director Academic Technology, Eastern Michigan University
Discusses how collaboration has a positive impact on their 50,000 plus students, faculty and staff; in addition to raising satisfaction, for the IT department the new solution is less complex and costly to maintain.
Run time: 3 minutes

Argonne National Labs Unifies with Zimbra-Exchange Interoperability

“It was clear we needed to target the Unix-centric divisions.”

-- David Salbego, Manager CIS

Texas Instruments Enhances Customer Service & Drives Sales

“With the TI E2E community, our highly skilled engineers can support customers more efficiently than previously with only phone and email support.”

-- Aimee Kalnoskas, Texas Instruments


Texas Instruments Increases Productivity with Social Intranet

“The vast majority of the conversations are business related, and the remainder are more casual and informal social discussions,” says Dotson. “This mix of business and socializing helps us build up camaraderie and a culture of collaboration.”

-- Richard Dotson, Employee Community Manager


Dell TechCenter Increases Sales and Customer Engagement

“We were able to create an interactive community that enhances the customer experience.”

-- Jeff Sullivan, Sr. Marketing Manager, Communities and Social Media


Sheela Foam Turns to Zimbra's Advanced Collaboration Platform

“We highly recommend Zimbra to businesses who want to reduce costs without compromising on quality.”

-- Pertisth Mankotia, HEAD IT at Sheela Foam Private Limited


ZipRealty Empowers Agents with Web 2.0 Email and Collaboration

“They [the agents] are much happier because it's more feature rich. The system allows end-users to use Web 2.0 features, like tagging emails and searching mail.”

-- Joe Trifoglio, CIO

Food for the Hungry Leaves Exchange to Enhance Its Global Mission

“Our users love the web interface... some because of the added Zimlet functionality… some because the search is extremely fast… resource scheduling is so much easier.”

-- Sean Parrish, Sr. Administrator

Titleist Turns to Zimbra to Establish Online Community of Brand Loyalists


Big Rock Sports Uses Zimbra to Maximize Efficiency with Zimlets and Web Services

Additional Case Studies

Education Case Study
Transylvania University
Universiti Malaysia Perlis (UniMAP)

Service Provider Case Study
Frontier Communications

Business Case Study
JanPack