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Zimbra Collaboration Suite (ZCS) Training

Jump to a training course schedule:

Zimbra Zimlet Development Training

Zimbra Collaboration Suite (ZCS) Network Edition Administration Training

Zimbra Web Client (ZWC) for Helpdesk Agents

Messaging Clients for Helpdesk Agents of Zimbra Collaboration Suite (ZCS)


Zimbra offers in-person classroom training for Network Edition customers. Our training courses are hands-on, interactive multi-day sessions designed to provide administrators the tools and techniques necessary to be proficient managing Zimbra Collaboration Suite.

All courses charge a reasonable per student fee. Class enrollment size is kept small to offer direct interaction with the instructors. Sessions are filled on a first-come, first-serve basis. See below for upcoming training session dates and course description. Some Zimbra Training sessions are provided by certified Zimbra Training Partners, as noted below.

Currently we offer two Classroom training courses: Zimlet Development and ZCS Network Edition System Administrator Training.

We also offer Live Online courses: Zimbra Web Client for Helpdesk Agents and Messaging Clients for Helpdesk Agents of Zimbra Collaboration Suite (ZCS). Attend from the convenience of your office or home. Online courses feature all the benefits of live instructor interaction without requiring travel. Only a personal computer is required.

More information about the courses follows below.

Zimbra Zimlet Development Training

This new course is designed to teach the development of Zimlets for ZCS. The course will be hands-on and provide concepts and implementation guidance for developing custom Zimlets.

Course Agenda

Credit Card Registration Form

Date Location Class Type Register Info
November 9-10, 2010 Redwood City, CA, USA 2-Day: $1,500 US Register Info

Zimbra Collaboration Suite (ZCS) Network Edition Administration Training

This is an in-depth 3-day hands-on session and will cover a wide array of knowledge in installing, managing, and maintaining your ZCS deployment. Days 1 and 2 provide the Basic Administration course, and Day 3 is an additional (optional) day of Advanced Administration including configuration of a multi-node ZCS architecture for scalability.

Sample topics and course work includes: ZCS architecture overview; hands-on ZCS installation and upgrade; Admin Console overview and demo; hands-on CLI tools review; system care (logs, queues, backups, etc); migration execution and planning; monitoring and troubleshooting; customization (Zimlets, skins/themes); HSM; clustering concepts; and multi-node architecture and deployment.

Please note: because the Basic section of the class is a building block for the Advanced section, we do not offer Advanced-only training at this time.

Course Agenda

Credit Card Registration Form

Date Location Class Type Register Info
July 21-23, 2010 Munich, Germany
[Hosted by VNC, Certified Training Partner
Instructed in German]
Available seats (max): 15
2-Day: €1300 Register
    3-Day: €1600 Register Info
July 26-28, 2010 São Paulo, Brazil
[Hosted by Inova, Certified Training Partner
Instructed in Portuguese]
Available seats (max): 15
2-Day: $1,500 US Register
    3-Day: $2,000 US Register Info
September 14-16, 2010 Rome, IT
[Hosted by Seacom, Certified Training Partner
Instructed in Italian]
Available seats (max): 15
2-Day: €1300 Register
    3-Day: €1600 Register  
September 21-23, 2010 London, UK
[Hosted by One Point Consulting LTD, Certified Training Partner
Instructed in English]
Available seats (max): 15
3-Day: £1350+VAT Register Info
October 12-14, 2010 Milan, IT
[Hosted by Seacom, Certified Training Partner
Instructed in Italian]
Available seats (max): 15
2-Day: €1300 Register
    3-Day: €1600 Register  
October 12-14, 2010 Redwood City, CA, USA 2-Day: $1,500 US Register Info
    3-Day: $2,000 US Register  
November 16-18, 2010 Florence, IT
[Hosted by Seacom, Certified Training Partner
Instructed in Italian]
Available seats (max): 15
2-Day: €1300 Register
    3-Day: €1600 Register  
December 7-9, 2010 Redwood City, CA, USA 2-Day: $1,500 US Register Info
    3-Day: $2,000 US Register  
December 13-15, 2010 Rome, IT
[Hosted by Seacom, Certified Training Partner
Instructed in Italian]
Available seats (max): 15
2-Day: €1300 Register
    3-Day: €1600 Register  

Zimbra Web Client (ZWC) for Helpdesk Agents

This 3-hour Live Online course (instructor-led, web-based) provides training for Helpdesk Agents who support end-users of the Zimbra Web Client (ZWC) interface. This class teaches you how to use and support the following ZWC features: Mailbox, Address Book, Calendar, Import & Export, Tags, Filters, Briefcase & Documents, Search, Zimlets, and Personalizing ZWC. This course may also be appropriate for advanced end users.

Course Agenda

Credit Card Registration Form

Date Location Class Type Register
August 18, 2010 Online 9-12 AM PST 3 Hours: $1,000 US ** Register

**Cost: USD $1,000 per Organization per Course Delivery (up to 10 attendees from the organization may attend simultaneously)


Messaging Clients for Helpdesk Agents of Zimbra Collaboration Suite (ZCS)

This 3-hour Live Online course (instructor-led, web-based) provides training for Helpdesk Agents who need to support the following messaging clients for use with the Zimbra Collaboration Suite (ZCS): Zimbra Connector for Outlook, IMAP/POP email clients (Mozilla Thunderbird, etc.), Apple iCal & CalDAV, and Apple iPhone. You will learn how to configure each messaging client for use with ZCS, how to sync each messaging client with ZCS, special considerations for each messaging client, and how to resolve the most common issues users experience with each messaging client.

Course Agenda

Credit Card Registration Form

Date Location Class Type Register
September 15, 2010 Online 9-12 AM PST 3 Hours: $1,000 US ** Register

**Cost: USD $1,000 per Organization per Course Delivery (up to 10 attendees from the organization may attend simultaneously)


More Information

The following experience information is requested in order for Zimbra to gain insight into the skill level of the incoming Training students. Providing this information is encouraged but optional.

Have a question about training? Contact us.