Zimbra Professional Services

Zimbra Professional Services ("PS") is a world-class project services and management team dedicated to customer service and successful Zimbra deployments. Our global team of technical experts works closely with our customers and partners to deliver Zimbra ZCS Network Edition environments designed for reliability, ease of administration, and high end-user satisfaction and long-term retention. Professional Services Offerings available from Zimbra include the following:

  • Audit
  • Site Assessment
  • Baseline Architecture
  • Deployment
  • Project Management
  • Testing
  • Integration
  • Provisioning
  • Rebranding
  • Customization and Zimlet Development
  • Migration Consulting
  • Training

Zimbra PS is offered at a Standard Professional Services Rate and capable of both Onsite and Remote engagements, and we provide services for both On-Prem and Hosted deployments. Please contact ps@zimbra.com for further information and details.

Site Assessment & Architecture Investigation of existing messaging environment and architecture/sizing of ZCS.
Deployment ZCS software installation, configuration, and optimization.
Project Management PM for Zimbra PS resources, schedule, coordination, and deliverables - not PM of Customer resources.
Testing Functional & load testing
Integration Interop with existing customer platforms such as Directories (LDAP/AD), Single-Sign-On, & Billing
Provisioning Automation of ZCS administration.
Rebranding Color and logos of Zimbra Web Client (ZWC)
Migration Consulting Planning and scripting of migration of email, calendars, contacts, as well as accounts/domains and perhaps rules.
Training Official Zimbra Training and Onsite Training
Audit Detailed investigation of existing ZCS environment.
Migration Execution Migration of data, including monitoring and customer follow-up - generally performed by Customer or outsourced to 3rd party.
Customization Sophisticated ZWC customization - generally outsourced to 3rd parties.