Zimbra Pricing
ZCS Network Edition
Please see our product comparison table for more information about the different product editions. All product editions include updates and annual software subscription unless specified otherwise.
Licenses are sold in blocks of 25 and priced on a sliding scale based on the size of your installation and business segment. For example, 75 Professional Edition mailboxes for a business are priced at $28/user/year; a non-profit for the same will be discounted 50%.
Questions? Review the ZCS FAQ or contact sales@zimbra.com.
|
Consumer Edition |
Email Edition |
Standard Edition |
Professional Edition |
| Business |
- |
- |
25 seat package $25/user/year
50 or more seats starting at $18/user/year |
25 seat package $35/user/year
50 or more seats starting at $28/user/year |
| Education |
- |
- |
Discounting starting at: 50% |
Discounting starting at: 50% |
| Government, Non-profit |
- |
- |
Discounting starting at: 50% |
Discounting starting at: 50% |
| Service Provider |
Annual pricing |
Annual pricing |
Monthly pricing available |
Monthly pricing available |
Other ZCS Network Edition Options
Looking for Zimbra hosted as an on-demand solution for individual users or want an on-site deployment for less than 25 employees?
- Review our extensive list of hosting partners to find a local provider of the exact number of mailboxes you require
- Consider ZCS Network Starter Edition for your on-site deployment:
- 15 Professional mailbox licenses (with Outlook/Apple sync, back-up/restore, and more)
- Software & updates only with NO Zimbra Support; additional seats cannot be added; not upgradeable to Zimbra Mobile or Zimbra Archiving and Discovery
- A great value for $399 dollars (US); available to purchase online only
Zimbra Mobile
Zimbra Mobile is an additional option for either the Standard or Network Edition. It has an annual license fee starting at $500. Additional third party software / licenses may be required depending on the devices that need to be supported.
Zimbra Support
Network Edition customers have access to Zimbra's highly-regarded Technical Support Program. There are three Support Package tiers: Standard, Advantage, and Premium. The default package is based on annual mailbox license contract amount.
|
Standard Support |
Advantage Support |
Premium Support |
| Forums, Wiki, Documents, Product Portal |
Yes |
Yes |
Yes |
| Updates, Upgrades |
Yes |
Yes |
Yes |
| Zimbra Support Portal |
Yes |
Yes |
Yes |
| Phone Support (business hours) |
No |
No |
Yes |
| 24x7 crisis phone support* |
Yes |
Yes |
Yes |
| Support Incidents |
2 per year |
10 per year |
Unlimited |
| Annual License Amount |
Under $2,500 |
$2,500 - $20,000 |
$20,000+ |
* Available for U1 system-down incidents only
Available Support Package upgrades:
- Customers may upgrade from Standard or Advantage to Premium support without purchasing more mailbox licenses for a $10,000 annual fee. Standard support cannot be upgraded to Advantage.
- Additional Support Incidents can be purchased for Standard and Advantage support:
- 1 for $300
- 2 for $500
- 5 for $1000
Zimbra Archiving and Discovery
Zimbra Archiving and Discovery is available for purchase as an add-on to your ZCS Network Edition server beginning at $24 per mailbox archive account. (Discounts apply for different industry verticals).
You can try it for free as part of the Zimbra Network Edition trial.
Questions? Review the ZCS FAQ or contact sales@zimbra.com.
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