Products and Licensing Overview

Zimbra Collaboration Server Network Edition (ZCS)

Starter Edition

ZCS Network Starter Edition is a software-only package with 15 Professional Edition mailbox licenses plus software & updates only with NO Zimbra Support. Additional mailbox licenses cannot be added; Zimbra Mobile and Zimbra Archiving and Discovery are included.

Standard Edition

ZCS Network Standard Edition is an enterprise-grade email and collaboration solution with no cap on the number of mailboxes that can be licensed. Zimbra Advantage or Premium support are available for purchase with perpetual licenses and are included with term licenses.

Professional Edition

ZCS Network Professional Edition is an enterprise-grade email and collaboration solution with no cap on the number of mailboxes that can be licensed. It features Zimbra Mobile, Zimbra Connector for Outlook, and Zimbra Archiving and Discovery. Zimbra Advantage and Premium support are available for purchase with perpetual licenses and are included with term licenses.

Zimbra Archiving and Discovery

Zimbra Archiving and Discovery (ZAD) is an email archiving and compliance solution available in Zimbra Professional Edition. When enabling this for users, it does not count as an extra mailbox, you only need to allot for additional storage required for the archive mailbox.

Open Source Edition

Zimbra Open Source Edition is a free email and collaboration solution ideal for individuals or smaller organizations that do not require Zimbra Support, advanced administration, business continuity and only IMAP email on desktops and devices.

Licensing Overview

Annual Licenses

Annual licenses renew every year based on the day of purchase. For the duration of the subscription, customers are entitled to major and minor release updates and Zimbra Advantage or Premium Support, portal access and more.

Multi-Year Licenses

Multi-year licenses renew every 2 or 3 years based on day of purchase and are had at a discounted level from annual licenses. For the duration of the subscription, customers are entitled to major and minor release updates and Zimbra Advantage or Premium Support, portal access and more.

Perpetual Licenses

Perpetual is a permanent software license for the major release version you are buying. There are no rights to any updates, upgrades or extensions or enhancements to the Software developed by VMware unless you separately purchase VMware support or subscription services. VMware Support for Zimbra is purchased either annually or as a three-year term in addition to the license cost (with first year mandatory) and entitles you to major and minor release updates, portal access and more. Perpetual licenses offer the most cost-effective licensing model for a multi-year deployment.

	Starter Edition	Standard Edition	Professional Edition
Annual	$399 15 mailboxes only, no Zimbra Support	$625 / 25 pack ($25 / mailbox / year) Includes Advantage Support	$875 / 25 pack ($35 / mailbox / year) Includes Advantage Support
2-year	n/a	$1,163 / 25 pack ($23.25 / mailbox / year) Includes Advantage Support	$1,628 / 25 pack ($32.50 / mailbox / year) Includes Advantage Support
3-Year	n/a	$1,594 / 25 pack ($21.25 / mailbox / year) Includes Advantage Support	$2,231 / 25 pack ($29.75 / mailbox / year) Includes Advantage Support
Perpetual	$840 15 mailboxes only, no Zimbra Support	$1,125 / 25 pack Requires purchase of at least 1 year Zimbra Support	$1,575 / 25 pack Requires purchase of at least 1 year Zimbra Support

Zimbra Support

Zimbra customers have access to Zimbra's highly-regarded Technical Support Program. Two Support Package tiers are offered: Advantage and Premium.

Unless otherwise noted, all packages come with Advantage support included and can be upgraded to Premium support at a minimal cost.

All packages have Advantage support included and can be upgraded to Premium support at a minimal cost. Zimbra Collaboration Server Starter Edition is not eligible for Zimbra Support.

Please review the support program overview for more information on the packages and SLAs.