Zimbra Deployment Options
Zimbra Collaboration Suite (ZCS) Network Edition has two deployment options available; making it one of the most flexible solutions today for your organization. Both ZCS Network Edition On-Site and ZCS Network Edition hosted by a partner offer the same core set of Zimbra services but vary in level of customization and control.
If you have additional questions about which option is best suited to your IT infrastructure needs please contact us or email sales@zimbra.com.
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Zimbra On-Site
Install Zimbra on your own server hardware. |
Zimbra Hosting
Zimbra is a hosted service in a Hosting Service Provider's (HSP) datacenter. |
| Overall Deployment Flexibility |
Maximum.
Choose the type of hardware and configuration for your server; set all feature and service policies; flexibility to integrate with other internal systems as needed.
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Medium to High.
Limit your IT involvement in hardware and software maintenance; more limited feature configuration; flexibility for customizations or additional hosted services (eg a hosted CRM).
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| ZCS Features |
All ZCS features available. |
Most to all end-user features available; typically more limited administration feature targeted at domain administration. |
| Support and SLA |
24/7 support available from Zimbra.
Your IT team owns the server and hardware SLA internally.
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24/7 support and uptime guarantees available through HSPs. *
HSP manages the server and hardware.
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| Deployment |
Your IT team manages sizing and hardware configuration.
Zimbra (or VAR) can assist on sizing and migration.
For larger deployments Professional Services available.
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Zimbra HSP manages deployment; you manage the users.
Migration assistance and professional services available. *
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| Customization |
Maximum flexibility to tune configuration, domain and manage policies
Customize branding and skins.
Deploy any Zimlet or build custom web services.
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Choose custom domains. *
Customize logos and colors. *
Standard Zimlets plus custom (customer or partner's) available. *
Custom web services available *
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| Administration |
Manage all aspects of the server, class-of-service (CoS ), back-up policies, mail queues, user provisioning and delegated administrators. |
Automation of server, back-ups with some flexibility on CoS. Manage user provisioning |
| Pricing |
Per user / year with discounts for education, government, and non-profits. |
Monthly and annual pricing available. * |
* Specific features and services available vary depending on the partner. Detailed plan information is available on their websites.
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