Partner Program Overview
Designed from the ground up for hosting and customization, Zimbra Collaboration Suite is primarily deployed to our thousands of customers via our distribution, VAR, and HSP partner channels.
Zimbra is always looking for new partners to continue to drive our rapid world-wide growth. Below you will find a basic overview of the Zimbra Partner Program. Contact the Zimbra team if you have more questions.
Zimbra Partner Requirements and Benefits may vary from country to country. Please contact your local Zimbra distributor for details on the Zimbra Partner Program available in your country.
Zimbra Partner Program for Value Added Resellers (VARs) and Hosting Partners (HSPs)
| Products, Services, and Discounts |
Silver |
Gold |
| Standard discount on Zimbra products incl. renewals. Starts at: |
- 15% for VARs
- 25% for hosters |
- 22.5% for VARs
- 25% for hosters |
| Additional discount available for VARs, subject to satisfactory Sales and Support plans |
Up to 7.5% (VARs) |
Up to 7.5% (VARs) |
| 50% Discount on Internal use license (not for resale) |
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| 25% Discount on Training |
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| Limited license for demos and customer test accounts (not for internal use or resale) |
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| Marketing and Business Development |
Silver |
Gold |
| Priority for lead referrals from Zimbra |
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| Priority for referrals of services/consulting opportunities from Zimbra |
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| Priority listing on Zimbra.com partner directory |
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| Support for partner press release / PR |
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| Support for partner case-studies, including linking from Zimbra website/blog |
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| Co-selling support (approval by Zimbra, case by case) |
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| Lead registration by partner |
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| Zimbra Partner logo for use on website, collateral, business cards etc. |
Silver |
Gold |
| Partner Enablement |
Silver |
Gold |
| Zimbra sales, technical sales & marketing materials and tools, with ability for localization and partner logo |
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| Partner Welcome Pack (On-boarding and "Road to Success" plans, etc.) |
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| Access to Zimbra Partner Portal |
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| Zimbra Premium Level Support (top-tier, includes phone support) |
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| Zimbra Advantage or Standard Level Support |
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| Access to Partner-Only Webinars and Partner Newsletter (quarterly/monthly) |
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| Enhanced Status on Zimbra Forums |
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| Partner Requirements |
Silver |
Gold |
| Minimum Annual Sales (share to Zimbra) to earn/retain status |
$2,000 |
$25,000 |
| Support -- 24x7 phone/pager support for customers' emergency outages |
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| Support -- phone-based support for customers |
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| Basic Sales Training -- 1 rep certified in Zimbra basic sales and 1 in basic tech. sales modules |
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| Advanced Sales Training -- 1 rep certified in advanced sales and advanced tech. sales modules |
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| Technical/Admin Training -- 1 rep certified via Zimbra Admin Training classroom course |
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| Customer Satisfaction -- maintain top customer satisfaction rating |
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Zimbra reserves the right to make changes to the program.
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