With over 70 million mailboxes worldwide, Zimbra is used by thousands of organizations in education, service providers, business, government, non-profits, healthcare, financial services, manufacturing, transportation, technology, advertising and media, real estate, retail, and more.
California Polytechnic State University
Monterey Bay Aquarium Research Institute
City of Ventura
“When evaluating integrated email and calendar solutions, we focused on the total cost of ownership—that is, the lifetime cost, not just the purchase cost—of the applications. Zimbra running on Red Hat Enterprise Linux emerged as the clear consensus choice.”
-- Bruce Maas, CIO, University of Wisconsin–Milwaukee
“When we completed the conversion, the first message we received was a big thank-you note from a student. We never anticipated how popular it would be.”
-- Michael Bolton, Associate Director, Systems
At EDUCAUSE, three universities reflect on their thought process regarding the selection, deployment and migration, key benefits and share tips for others considering a change in their communication platform.
Michael Dickson, Assistant to the President, Western Illinois University
Michael discusses WIU's need for a centralized next-gen system with an advanced ‘thin client' on any computer; how to manage constituents for migrations and why Zimbra was a good fit for a university with a smaller IT department.
Run time: 10 minutes
Greg DeYoung, Director Campus Infrastructure, Eastern Illinois University
After a long selection process EIU implemented Zimbra to bring a rich Web 2.0 experience to its campus and in doing so found it is more scalable and cost-effective than equivalent proprietary collaboration systems.
Run time: 5 minutes
Bill Shell, Director Academic Technology, Eastern Michigan University
Discusses how collaboration has a positive impact on their 50,000 plus students, faculty and staff; in addition to raising satisfaction, for the IT department the new solution is less complex and costly to maintain.
Run time: 3 minutes
“It was clear we needed to target the Unix-centric divisions.”
-- David Salbego, Manager CIS
“The vast majority of the conversations are business related, and the remainder are more casual and informal social discussions,” says Dotson. “This mix of business and socializing helps us build up camaraderie and a culture of collaboration.”
-- Richard Dotson, Employee Community Manager
“We were able to create an interactive community that enhances the customer experience.”
-- Jeff Sullivan, Sr. Marketing Manager, Communities and Social Media
“Picking Zimbra was easy; in addition to its open architecture, Zimbra has a complete set of collaboration tools at a fraction of the cost of other solutions.”
-- Kyrus Antia, General Manager - IT & Communication
“We highly recommend Zimbra to businesses who want to reduce costs without compromising on quality.”
-- Pertisth Mankotia, HEAD IT at Sheela Foam Private Limited
“They [the agents] are much happier because it's more feature rich. The system allows end-users to use Web 2.0 features, like tagging emails and searching mail.”
-- Joe Trifoglio, CIO
“Our users love the web interface... some because of the added Zimlet functionality… some because the search is extremely fast… resource scheduling is so much easier.”
-- Sean Parrish, Sr. Administrator
Titleist has always been very active and at the forefront of trends in interactive marketing. It sees significant value in providing brand loyalists with access to Titleist on a more personal level, which is why it wanted to identify another vehicle to build upon its commitment to brand enthusiasts.
Titleist created an online community integrated with its website to maintain a high quality, branded experience for its customers. It provides golf enthusiasts a direct link to engage with golf pros, product experts and other brand fans to share golf stories, discuss tips about improving their game and ask product questions. The community opens the doors to ‘behind the scenes’ information at Titleist.
With its community, Titleist strengths its connections with golfers and brand fans and educates consumers about the equipment they want to use. By integrating its community with its social channels and website, Titleist is increasing its leadership in the market and strengthening its brand.
“We chose the Zimbra platform because it allows us to push the limits of design and create a high quality experience for our brand fans, which is crucial to our social business strategy. Plus, the platform integrates with our existing infrastructure and scales to meet the demands of our community as it grows.”
-- Mike DePaolo, Team Titleist Manager
Big Rock Sports is a leading national distributor of camping, fishing, hunting and marine supplies to over 15,000 retailers across the US, Caribbean and 9 foreign countries. The operations are split between 5 regional distribution centers; Big Rock Sports has over 550 employees with 130 being external sales representatives.
With a large external team and distributed management Big Rock Sports required a modern solution to provide the sales team mobility and calendaring as well as flexibility to integrate their CRM system to make internal operations more efficient. They were running Sendmail and considered Microsoft Exchange before selecting Zimbra.
Zimbra provides their management and sales team access to advanced email, contacts, and calendar from any desktop or mobile device. Plus the extensibility of Zimbra's platform has allowed Big Rock Sports to build a number of time saving Zimlet mash-ups that give their users quick and easy access to customer information and the latest invoices from their CRM directly in email.