Searching Your Account

How do I perform a simple search?

What is an advanced search?

How do I perform an advanced search?

How do I save a search?

How do I search for an attachment?

How do I search if I can only remember one small detail?

 

How do I perform a simple search?

The search feature is a powerful tool. It provides a quick shortcut to searching without keywords. You can search for any value, such as a word, first name, last name, phone number, or domain name.

Click here for a demonstration of How do I perform a simple search?

To perform a simple search:

1. Enter the search query into the Search field at the top of the window.

 

2. Select one of the following options from the search type drop-down menu:

•  to search all items in your mailbox

•  to search email messages

•  to search contacts in your personal address book

•  to search contacts in your company Global Access List (GAL)

•  to search appointments

•  to search your tasks

•  to search notebook pages and files

•  to search in all of your shared Calendars, pages, etc.

3. Click .

 

 

What is an advanced search?

The advanced search feature opens separate mini-panes to execute more complex searches. You can open multiple instances of each mini-pane. You might want to do this if you are doing AND type searches.

Refer to the table below for the available advanced search mini-pane options.

Mini-Pane Option

Description

Basic

Searches header information such as From, To, and Subject. Searches the content of messages and attachments for a specific word or phrase.

Attachment

Searches for No Attachment, Any Attachment, Specific Attachment, or Specific Filename. If you select Specific Attachment, a list of attachment types is displayed. If you select Specific Filename, you can enter a filename.

Date

Searches for messages received after, on, or before a selected date. Open two Date panes to search between dates.

Domain

Searches for messages where the address headers (From/To/Cc) contain addresses from certain domains. The domains that you can search for are pre-defined with check boxes.

Folder

Limits searches to selected folders only.

Saved Search

Opens a search query you previously saved.

Size

Searches for messages that are larger or smaller than a specified size (bytes, KB, or MB).

Zimlets

Searches for messages or contacts containing URLs, phone numbers, or other objects as defined by your administrator.

Status

Searches for messages or contacts that are flagged or unflagged. Searches for messages that are read, unread, forwarded, or replied to.

Tag

Searches for messages or contacts that have a specific tag or a specified set of tags.

Time

Searches for messages that arrived within a time-frame, such as the last hour, this week, last month, etc.

 

 

How do I perform an advanced search?

Click here for a demonstration of How do I perform an advanced search?

To search for messages using advanced search:

1. Click Advanced to open the advanced search area.

 

The advanced search panes appear, with the Basic Search pane displayed.

 

2. Depending on your search requirements, click an icon in the toolbar to open the appropriate pane.

3. Each time you click an icon, another pane is displayed.

4. Enter information in the pane fields.

•  Search Execution. When you enter a criterion in a search pane, or as soon as you have made any selection change in a search pane, the search executes. Therefore, if you enter text in a field and press Return, the search executes. If you select a radio button, the search executes. Etc.

•  Search Results. Items matching the search criteria are listed in the Content pane. If the Conversation feature is enabled, conversations containing messages that match the search criteria are listed.

•  Refresh. Click to refresh the search results area.

5. Click in the toolbar to exit the Advanced Search area.

 

How do I save a search?

If you create a search that you think you will want to use again, you can save it.

To save a search:

1. Create the search, either by entering text in the Search bar or by creating a search with Advanced search.

2. Click Save in the Search area to save the search.

 

The Save Search dialog appears.

 

3. Enter a name for the search into the field.

4. Select a location for the saved search. Searches are saved in the Searches folder by default, but you can select another folder.

5. Click .


The saved search is displayed in the Overview pane.

To use a saved search, click the search in the Searches folder. The search results immediately display in the Content pane.

 

How do I search for an attachment?

To search for an attachment:

1. Click Advanced in the search area.

 

2. Click Attachment in the toolbar to open an Attachments search pane.

 

3. Click the Any Attachment radio button to search for all emails with attachments. You can also click the Specific Attachment radio button to search only for emails with attachments of a specific file type.

All emails with attachments are listed in the Content pane. If the Conversation feature is enabled, conversations containing messages with attachments are listed.

 

How do I search if I can only remember one small detail?

If you only remember one small detail of an email message, contact, appointment, etc., there are two ways you can search for that item:

1. You can use the wildcard character, which is the asterisk (*), in a simple search. Use the asterisk as a wildcard to find content with words that have similar spellings. For example, do* returns items with the word dog, door, etc.

2. You can perform an advanced search, using the various advanced search panes to specify the detail you remember about the item.