Receiving Email: Answering Email Messages


You can reply to and forward email messages in Zimbra.

How do I reply to an email message?

How do I forward an email message?

Can I forward an email message with attachments?


How do I reply to an email message?


You can reply to the sender of a message or you can reply to the sender and all recipients of the message. Both options include the body of the original message in the reply. However, attachments from the original message are not included in the reply.

To reply to an email message:

1. Select the email you want to forward.

2. Click a Reply button on the toolbar.

•  Click this button in the toolbar to open a new email compose window with the To field populated with the name of the person who sent you the original message.

•  Click this button in the toolbar to open a new email compose window with the To, Cc, and Bcc fields populated with the names of all recipients of the original message. Use this option if you want everyone who received the original message to receive your response.

3. Add any text necessary at the top of the message.

4. Click .

 

How do I forward an email message?


You can Forward an email message to someone else. Forwarding a message includes all file attachments.

To forward an email message:

1. Select the email you want to forward.

2. Click on the toolbar. A compose window opens. The text of the forwarded message appears in the body unless you have chosen to forward messages as attachments using the Preferences > Mail tab.

3. Enter addressees in the To, Cc, or Bcc fields.

4. Add any text necessary at the top of the message.

5. Click .

 

 

Can I forward an email message with attachments?


Forward an email message to include all file attachments. Reply to an email message to send the the body text but not the attachments.