Salesforce.com Zimlet on Pro Edition

[tackeyon]

We are currently looking at using Zimbra but one of the questions we have is wether or not we can use Zimbra on the professional edition of SalesForce. The requirements for Zimbra on the appexchange say Enterprise or Unlimited edition but our Account Exec for SalesForce said sometimes certain apps can work on pro edtion and told me to ask on the Zimbra Forums.

Does the SalesForce Zimlet work with Pro editon of Salesforce?

Thanks

[infoweldernick]

My understanding is that it will not because the zimlet uses the salesforce API to access and update data. The API is open for EE and UE editions, but not for PE.

[phoenix]

AFAIK, the only thing you need is a salesforce account to be able to use the SF zimlet.

[KevinH]

Originally Posted by phoenix

AFAIK, the only thing you need is a salesforce account to be able to use the SF zimlet.

You actually need the webservices API access in Salesforce. In the current price pkgs at Salesforce that means the Enterprise or Unlimited edition. There may be folks who had API access on a different plan. The best bet is to check with your Salesforce rep and make sure your account has webservices API access.

[infoweldernick]

Also, you can add on API access as an a la carte optionto Professional Edition.

[wfweaver]

Two questions. The SalesForce FAQ says the API is available for Developer Edition accounts. Does that mean the Zimlet should work against these accounts? Second, when you go into preferences to setup your login/password there is an additional field called "Ignore Domain". What is that and what should it be set to? It seems to require a value - I can't leave it blank as ok won't do anything unless I put something into it - but anything I do put in causes a login failure. Obviously I don't know what it is for!

[gmsmith]

Originally Posted by wfweaver

Two questions. The SalesForce FAQ says the API is available for Developer Edition accounts. Does that mean the Zimlet should work against these accounts? Second, when you go into preferences to setup your login/password there is an additional field called "Ignore Domain". What is that and what should it be set to? It seems to require a value - I can't leave it blank as ok won't do anything unless I put something into it - but anything I do put in causes a login failure. Obviously I don't know what it is for!

The "Ignore Domain" field - it will ignore responses of contacts/accounts with that domain. So if you drag and drop a message that has both zimbra.com and customer.com addresses and zimbra.com is set to ignore then it will only show the customer addresses and accounts.

[wfweaver]

Thanks for the answer on the ignore domain. When I setup the preferences, if I don't put in an ignore domain value, it doesn't do anything. If I do, it will save it, but it fails on login. However using the same login works just fine on the salesforce site.

So, I'm back to my original question then, does this work with the developer edition which is suppose to have full API support?

[gmsmith]

Originally Posted by wfweaver

Thanks for the answer on the ignore domain. When I setup the preferences, if I don't put in an ignore domain value, it doesn't do anything. If I do, it will save it, but it fails on login. However using the same login works just fine on the salesforce site.

So, I'm back to my original question then, does this work with the developer edition which is suppose to have full API support?

It does indeed...I am using it at the moment myself.