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  #1 (permalink)  
Old 06-16-2011, 06:35 AM
Senior Member
 
Posts: 56
Question Attach Email Zim Problem

Hi folks

Do somebody experienced a problem with Attach Email in a single user???

Here I have a user who has a problem with this zimlet, is unable to see the Attach Email "selection box" say, it just doesn't appear.

The rare stuff begins when I tried to start the user's session in other computer and I saw precisely same problem, even when this computer is able to show that window if I opening any other account on it.

Definitely this is a Zimbra embedded client problem. Any suggestions?

Thanks! PoKo
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  #2 (permalink)  
Old 06-16-2011, 07:16 AM
Trained Alumni
 
Posts: 160
Default

Quote:
Originally Posted by esantos View Post
Hi folks

Do somebody experienced a problem with Attach Email in a single user???

Here I have a user who has a problem with this zimlet, is unable to see the Attach Email "selection box" say, it just doesn't appear.

The rare stuff begins when I tried to start the user's session in other computer and I saw precisely same problem, even when this computer is able to show that window if I opening any other account on it.

Definitely this is a Zimbra embedded client problem. Any suggestions?

Thanks! PoKo
Hi,

first of all, have you verified that Zimlets is enabled for this user?
From admin console, you have to edit the account and go to the zimlet tab, to verified if the zimlet is activated or not.

Regards
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  #3 (permalink)  
Old 06-16-2011, 07:29 AM
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Posts: 160
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Also, you have to check the option in web client of the account.

Regards
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  #4 (permalink)  
Old 06-16-2011, 07:36 AM
Senior Member
 
Posts: 56
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Hi!
Yeah, that's a pretty clever advise, but actually the zimlet is activated in both client and server....please see attached
The zimlet is there, but the interface have disappeared
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  #5 (permalink)  
Old 06-16-2011, 07:52 AM
Trained Alumni
 
Posts: 160
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I have seen the attached.

Could this works also for your probem:
[SOLVED] attachmail zimlet lost tab

Regards
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  #6 (permalink)  
Old 06-16-2011, 08:19 AM
Senior Member
 
Posts: 56
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Ok let me try....

Thanks!
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