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Thread: Contact Collector Broken

  1. #1
    robertsonphoto is offline Junior Member
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    Default Contact Collector Broken

    I have installed and activated the contact collector zimlet, along with several others. All the others appear to work fine. In firefox, when I drag/drop a message or conversation over the contact collector zimlet the interface freezes. I am able to click on a message and it will come back, but when it is frozen it holds the message dragging view over the window. IE gives me a yellow message at the bottom left, haven't looked at the details there yet.

    Are there specific installation steps I should follow other than the normal ones for zimlets?
    Can anyone suggest steps to troubleshoot the zimlets?

    Thanks!
    Jonathan

  2. #2
    czaveri's Avatar
    czaveri is offline Former Zimbran
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    Default

    Is this what's happening? (Pls see attached image)

    If so this happens to me, too.

    Does anyone know, why?
    Attached Images Attached Images
    Regards,

    Chintan Zaveri
    (Yet another ZIMBRAN!)

    "Dhundhne par Bhagwan bhi ..."

  3. #3
    Dr Slump is offline Starter Member
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    Default

    Hi i've the same problem, with IE i receive this error message:


    Row: 73
    Char: 2
    Error: Property or method not supported by the object
    Code: 0
    URL: http://myzimbraserver/zimbra/mail


    Any ideas???

    Thanks

  4. #4
    pshah is offline Zimbra Employee
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    Default It's a bug.

    Yep, verified this is a valid bug:

    http://bugzilla.zimbra.com/show_bug.cgi?id=11435

    Should be fixed soon. Thanks for the comments!
    Bugzilla - Wiki - Downloads - Before posting... Search!

  5. #5
    czaveri's Avatar
    czaveri is offline Former Zimbran
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    Default

    Quote Originally Posted by pshah
    Yep, verified this is a valid bug:

    http://bugzilla.zimbra.com/show_bug.cgi?id=11435

    Should be fixed soon. Thanks for the comments!

    Thanks, Parag. I have voted for it.
    Regards,

    Chintan Zaveri
    (Yet another ZIMBRAN!)

    "Dhundhne par Bhagwan bhi ..."

  6. #6
    scalper is offline Partner (VAR/HSP)
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    Default

    so when the update will be available? maybe some patch.. need to use contact collector for demo purposes ( Zimbra NE of course

  7. #7
    czaveri's Avatar
    czaveri is offline Former Zimbran
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    The bug with Contact Collector has been solved.

    You need to get the files from svn and zip them up and deploy the zipped zimlet (before that, if the buggy version is already deployed, you need to undeploy it).


    I have got it working again.
    Regards,

    Chintan Zaveri
    (Yet another ZIMBRAN!)

    "Dhundhne par Bhagwan bhi ..."

  8. #8
    scalper is offline Partner (VAR/HSP)
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    maybe useful.. (for somebody like me )

    Code:
    # su - zimbra
    # zmzimletctl undeploy com_zimbra_collector
    # mv /opt/zimbra/zimlets-extra/com_zimbra_collector.zip /opt/zimbra/zimlets-extra/com_zimbra_collector.old
    # exit
    
    # svn co https://svn.sourceforge.net/svnroot/zimbra/ zimbra
    -- wait 4 download
    # cd /root/zimbra/trunk/Zimlet/src/zimlet/com_zimbra_collector
    # zip -r com_zimbra_collector *
    # cp com_zimbra_collector.zip /opt/zimbra/zimlets-extra/com_zimbra_collector.zip
    
    # su - zimbra
    # zmzimletctl deploy zimlets-extra/com_zimbra_collector.zip
    # zmzimletctl acl com_zimbra_collector [COS] grant **if multiple cos involved.. (it is for me)
    # tomcat restart
    collector should up n running by now.. cheers!

  9. #9
    syntaxerror is offline Member
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    Default Didn't work

    scalper, I tried the steps you shared to fix the bug in contact collector zimlet but it's still not working even after I reboot the system. Any ideas anyone?

  10. #10
    syntaxerror is offline Member
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    i can't get contact collector and search zimlets to work on my zimbra.

    i ran svn, downloaded the files, zipped com_zimbra_collector files and com_zimbra_search files and copied the .zip files to /opt/zimbra/zimlets

    i've deployed, undeployed and redeployed the zimlets a few times to no avail.

    the files that are in my /opt/zimbra/zimlets are:
    com_zimbra_date.zip com_zimbra_search.zip com_zimbra_wikipedia.zip
    com_zimbra_email.zip com_zimbra_tracking.zip
    com_zimbra_phone.zip com_zimbra_url.zip

    even after i undeployed com_zimbra_collector and deleting the com_zimbra_collector.zip, the zimlet is still listed as installed zimlet files.

    #zmzimletctl undeploy com_zimbra_collector
    [] INFO: Uninstalling Zimlet com_zimbra_collector from LDAP.
    [] INFO: Removing Zimlet com_zimbra_collector from COS default
    [zimbra@zimbra /]$ zmzimletctl listZimlets
    Installed Zimlet files on this host:
    com_zimbra_collector
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_search
    com_zimbra_url
    com_zimbra_wikipedia
    com_zimbra_ymaps
    Installed Zimlets in LDAP:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_search
    com_zimbra_url
    com_zimbra_wikipedia
    Available Zimlets in COS:
    default:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_search
    com_zimbra_url
    com_zimbra_wikipedia

    what's going on?? what can i do?

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