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Thread: Contact Collector Broken

  1. #11
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by syntaxerror View Post
    i can't get contact collector and search zimlets to work on my zimbra.

    what's going on?? what can i do?
    Did you restart Tomcat? Did you read the instructions in the wiki about deploying zimlets?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  2. #12
    syntaxerror is offline Member
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    yes, i read the wiki and restarted tomcat. I even rebooted the server and contact collector is still giving me the same error.

  3. #13
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    jholder is offline Former Zimbran
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    Is this behavior occurring in FF and IE?

  4. #14
    syntaxerror is offline Member
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    the error's occuring in both ie and ff.

    i tried to redeploy com_zimbra_collector.zip, and i get the following:

    [zimbra@zimbra zimlets]$ zmzimletctl deploy com_zimbra_collector.zip
    [] INFO: Deploying Zimlet com_zimbra_collector in LDAP.
    [] INFO: Installing Zimlet com_zimbra_collector on this host.
    Error: /opt/zimbra/tomcat/webapps/service/zimlet/com_zimbra_collector/collector-icon.gif (Permission denied)

    listing the zimlets after the above process, i get this:
    Installed Zimlet files on this host:
    com_zimbra_collector
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_search
    com_zimbra_url
    com_zimbra_wikipedia
    com_zimbra_ymaps
    Installed Zimlets in LDAP:
    com_zimbra_collector (disabled)
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_search
    com_zimbra_url
    com_zimbra_wikipedia
    Available Zimlets in COS:
    default:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_search
    com_zimbra_url
    com_zimbra_wikipedia

    if i enable contact collector, it will be displayed in the web client, but the same error still occurs.

  5. #15
    jholder's Avatar
    jholder is offline Former Zimbran
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    Try running the zmfixperms script located in the libexec dir.

  6. #16
    syntaxerror is offline Member
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    Same error still occurs. in ie, the error is:

    Line: 73
    Char: 2
    Error: Object doesn't support this property or method
    Code: 0

    all zimlets are installed in LDAP and available in default COS.

  7. #17
    jholder's Avatar
    jholder is offline Former Zimbran
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    Are you still getting this error:
    Error: /opt/zimbra/tomcat/webapps/service/zimlet/com_zimbra_collector/collector-icon.gif (Permission denied)

  8. #18
    syntaxerror is offline Member
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    yes, i am still getting the same error when I try to re-deploy the zimlet.

    $ zmzimletctl undeploy com_zimbra_collector
    [] INFO: Uninstalling Zimlet com_zimbra_collector from LDAP.
    [] INFO: Removing Zimlet com_zimbra_collector from COS default

    $zmzimletctl listZimlets
    Installed Zimlet files on this host:
    com_zimbra_collector
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_search
    com_zimbra_url
    com_zimbra_wikipedia
    com_zimbra_ymaps
    Installed Zimlets in LDAP:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_search
    com_zimbra_url
    com_zimbra_wikipedia
    Available Zimlets in COS:
    default:
    com_zimbra_date
    com_zimbra_email
    com_zimbra_phone
    com_zimbra_search
    com_zimbra_url
    com_zimbra_wikipedia

    $zmzimletctl deploy /opt/zimbra/zimlets/com_zimbra_collector.zip
    [] INFO: Deploying Zimlet com_zimbra_collector in LDAP.
    [] INFO: Installing Zimlet com_zimbra_collector on this host.
    Error: /opt/zimbra/tomcat/webapps/service/zimlet/com_zimbra_collector/collector-icon.gif (Permission denied)

  9. #19
    jholder's Avatar
    jholder is offline Former Zimbran
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    Default Is it a permissions issue?

    Try this. Undeploy the zimlet. Then
    chown zimbra:zimbra /opt/zimbra/tomcat/webapps/service/zimlet/com_zimbra_collector/collector-icon.gif

    Then redeploy it.

  10. #20
    syntaxerror is offline Member
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    changed the ownership of collector-icon.gif and redeployed, but the permission denied error popped out for com_zimbra_collector.xml.

    changed the ownership of all files in /com_zimbra_collector/ folder, and the deployment was successful without any permission error.

    and the zimlet is still not working..

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