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Thread: Smartsheet Not Visible

  1. #1
    BigBirdy is offline Banned
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    Default Smartsheet Not Visible

    I am trying to use the Smartsheet zimlet. I have installed the zimlet from the web-based admin gui, no errors. I then restarted Zimbra (running on CentOS) and checked my account to ensure the Smartsheet zimlet is active. It is. But neither the web interface or desktop client show this zimlet tab? Have a missed something somewhere?

  2. #2
    JoshuaPrismon is offline Zimlet Guru & Moderator
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    Check the QoS for the default user, see if it's enabled. Check the settings for your user, and see if it's enabled. If it still doesn't show up (on a supported Browser - try firefox 3.6), enable Firebug and see if any errors pop up.

    Ran into this myself, turned out to be a stupid QoS issue.

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    LMStone's Avatar
    LMStone is offline Moderator
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    Quote Originally Posted by JoshuaPrismon View Post
    Check the QoS for the default user, see if it's enabled. Check the settings for your user, and see if it's enabled. If it still doesn't show up (on a supported Browser - try firefox 3.6), enable Firebug and see if any errors pop up.

    Ran into this myself, turned out to be a stupid QoS issue.
    Hi Joshua,

    Presuming you mean "CoS" not "QoS"?

    All the best,
    Mark

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