Salesforce Zimlet

[bmunger]

Hello,

Anyone has tried that Zimlet? We are just about to implement SalesForce at the office and I'm wondering if the connection of Zimbra to Salesforce is any good?

Have you tried it?

Have you heard of it?

Any comments?

Worth a recommendation?

[lytledd]

We were planning on giving it a shot, before we were told by SF that you need an unlimited, Enterprise account to use it.

We removed the zimlet, currently don't have that type of funding.

[bmunger]

Originally Posted by lytledd

We were planning on giving it a shot, before we were told by SF that you need an unlimited, Enterprise account to use it.

We removed the zimlet, currently don't have that type of funding.

Thank's for the info.

We're implementing an Enterprise version, but not unlimited...

[rrao]

Originally Posted by bmunger

Hello,

Anyone has tried that Zimlet? We are just about to implement SalesForce at the office and I'm wondering if the connection of Zimbra to Salesforce is any good?

Have you tried it?

Have you heard of it?

Any comments?

Worth a recommendation?

We will soon release a newer & completely redesigned version of Salesforce Zimlet. If you want to beta-test, please contact Zimbra's sales/support.

[bmunger]

Originally Posted by rrao

We will soon release a newer & completely redesigned version of Salesforce Zimlet. If you want to beta-test, please contact Zimbra's sales/support.

Thank you for the information. Is the Zimlet vailable in the opensource version of Zimbra or do we have to be part of a Zimbra Cloud?

[rrao]

Originally Posted by bmunger

Thank you for the information. Is the Zimlet vailable in the opensource version of Zimbra or do we have to be part of a Zimbra Cloud?

It will be opensource like all other Zimlets.

[laguna10]

Is the latest salesforce zimlet on the gallery now ? Will there be any new releases soon ? We have installed the zimlet and it does have some funtionality but it is a giving an error message upon login saying the an error occured while intialzing the zimlet. Any help will be greatly appreciated.

[rrao]

Not yet. We plan to ship it by 6.0.8 timeframe (End of July or early Aug)

[laguna10]

Originally Posted by rrao

Not yet. We plan to ship it by 6.0.8 timeframe (End of July or early Aug)

When dragging an email to the Salesforce Zimlet is there a way to include the attachement ?

Also wanted to say thanks, we are fiinding the Salesforce Zimlet to be extremely helpful !

[LMStone]

We are about to lose a significant hosting client to GMail because GMail now have free Salesforce.com integration whereas the current Zimbra Salesforce.com zimlet requires licensing the very expensive Salesforce Enterprise APIs.

The four bugs I can find related to the new version of the Salesforce.com zimlet Bug 24545 – Salesforce.com zimlet: Salesforce.com Person Accounts not yet accounted for, Bug 44742 – Update Salesforce Zimlet (3.0), Bug 47351 – "Connects Zimbra to Salesforce Error", and Bug 48404 – Include Social, Salesforce & WebEx zimlets as standard zimlets do not appear in pm.zimbra.com for version 6.0.8 as Raja indicated they might above. I know... things get pushed out; it's the nature of the software business.

Bug 44742 indicates the Salesforce zimlet update is now slotted for 6.0.9, but pm.zimbra.com has no target date for 6.0.9.

Two points:

First, I cannot in good conscience ask this client to please wait if I cannot give them an estimated timeframe when 6.0.9 may be released.

Second, since Zimbra have done such a good job making prospective customers understand it is easier than ever to switch groupware platforms, even existing Zimbra customers now frequently re-evaluate their choice of groupware platform.

This client of ours absolutely loves Zimbra; they are reluctant to leave us, even though GMail costs a little less than we do. But they are growing and have adopted Salesforce.com for the same reasons that 2 million others have. They simply cannot justify the huge cost for the Salesforce Enterprise API set--especially when GMail offers salesforce.com integration for free.

At this point, there is no reason for us to call on any existing Salesforce.com users (unless they have already licensed the Enterprise API set).

It is wonderful that Zimbra listens to its customers and prioritizes development based on what current Zimbra users want. But IMHO it would also be helpful if Zimbra gave a similarly high priority to items which enable Zimbra to maintain and/or increase its competitive advantages.

Thanks for listening Zimbra!

With best regards,
Mark