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Thread: Canned Messages??

  1. #1
    simplyfat is offline Junior Member
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    Default Canned Messages??

    Hi everyone,
    I'm searching desperatly for a possibility to prepare & use canned messages in Zimbra. Can't believe nobody thought about this before. Am I missing something?

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by simplyfat View Post
    Hi everyone,
    I'm searching desperatly for a possibility to prepare & use canned messages in Zimbra. Can't believe nobody thought about this before. Am I missing something?
    What do you mean by 'canned messages'?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    simplyfat is offline Junior Member
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    I mean a message or parts of messages which are typed in advance and sent again and again. Very good for customer support etc.

    See a very good Thunderbird extension for example: Quicktext - Hesslow Extensions

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    y@w
    y@w is offline Moderator
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    I believe this is what you're looking for: Bug 14426 – Save e-mail as template option

    The feature has been requested some time ago. You can check pm.zimbra.com to see if they are planning on including it in a future release, but I'm not aware of a timeframe.

    Adding signatures in the web client that you can select can work in some situations as a workaround. There's also a possible solution listed in the bug that may work for you as well.

  5. #5
    simplyfat is offline Junior Member
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    Thank you! But the bug doesn't seem to be on the top priority list of the dev staff.

    Can somebody tell me if something like that could be accomplished by a Zimlet? Probably it just depends on if a Zimlet can insert text at the cursor position. Any ideas?

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