Problems with Zimlets on 5.0.2

[cryptogram]

I deployed the contact cleaner zimlet via CLI (no errors) on 5.0.2, but it does not work. The zimlet shows up, but clicking on it does not do anything. I also have the Salesforce zimlet deployed and that works just fine.

Any ideas on where to look to troubleshoot?

[Chris Behm]

Hi,

We are running 5.0.3 and the contact cleaner zimlet is not functioning either. It will scan the address book and find dupes, however it will not run any actions when the merge button is pushed.

[storm]

We're also having no luck with Contact Cleaner, have used installations running 5.0.2 and 5.0.3

The same problem is experienced: the zimlet opens a pop-up, scans the appropriate address book, identifies all the duplicates, conflicts etc... and allows editing of conflicting duplicates.

However, once the zimlet has finished 'processing' the changes requested, and the user logs out and logs back in again, as required by the zimlet, there are no changes, merges, or deletions implemented!

We have tested this, with the same result, on Firefox 2 and 3 (beta) and Internet Explorer 5, 6, and 7; and have run these on a recent Linux installation and Windows XP and Vista.

Mods, could we change the name of this thread to 'Contact Cleaner not working 5.0.2 + 5.0.3' to better reflect the topic?

Cheers,
störm

[storm]

I've entered a bug report at: Bug 27715 - Contact Cleaner zimlet broken

I assume this will be picked up at any rate, but for good measure, vote for this bug I would suggest!