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  #1 (permalink)  
Old 01-23-2008, 09:36 AM
Active Member
 
Posts: 35
Unhappy [SOLVED] Salesforce Zimlet Problem

Having problems with the Salesforce zimlet.

Zimbra version: zcs-NETWORK-4.5.4_GA_763
RHEL4 64Bit
Zimlet version: shipped with zcs-NETWORK-4.5.4_GA_763

The zimlet appears, but we're not able to connect and it errors out with the following error:

PHP Code:
Login to Salesforce failed!
    
INVALID_LOGINInvalid usernamepasswordsecurity token; or user locked out.

Check your internet connection and review your preferences
Logging into our salesforce account indicates that a connection was tried but failed with an Invalid Password:

PHP Code:
1/23/2008 8:28:24 AM PST    209.xxx.xxx.xxx     Other Apex API    Invalid Password 
For the password, we're using "normalpasswordSECURITYTOKEN"

Are there any other settings that I've overlooked? Any help would be greatly appreciated.

--cryptogram
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  #2 (permalink)  
Old 01-23-2008, 09:20 PM
Former Zimbran
 
Posts: 5,606
Default

I hope this isn't an obvious question, but did you right click and choose "Login"?
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  #3 (permalink)  
Old 01-29-2008, 02:27 PM
Active Member
 
Posts: 35
Default

Quote:
Originally Posted by jholder View Post
I hope this isn't an obvious question, but did you right click and choose "Login"?
Yes, I did click on the "Login" button which is when I was greeted with the error message.
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  #4 (permalink)  
Old 04-01-2008, 02:25 PM
Active Member
 
Posts: 35
Default Problem Solved

The documentation on about having to use the security token is wrong. The way to get it to work is to only use the normal login and password _without_ security token at the end.
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  #5 (permalink)  
Old 10-12-2009, 02:25 PM
gb3 gb3 is offline
Junior Member
 
Posts: 7
Default Not Resolved

This information is incorrect at this point in time. The security token is most definitley needed as Salesforce will report:

Code:
Failed: API security token required
with the token you get

Code:
Invalid Password
Please consider re-opening this issue as it is not resolved nor was their a statement from the original poster that it had been.
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