[SOLVED] Salesforce Zimlet Problem

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01-23-2008, 08:36 AM
cryptogram

[SOLVED] Salesforce Zimlet Problem

Having problems with the Salesforce zimlet.

Zimbra version: zcs-NETWORK-4.5.4_GA_763
RHEL4 64Bit
Zimlet version: shipped with zcs-NETWORK-4.5.4_GA_763

The zimlet appears, but we're not able to connect and it errors out with the following error:

PHP Code:

Login to Salesforce failed! INVALID_LOGIN: Invalid username, password, security token; or user locked out. Check your internet connection and review your preferences.

Logging into our salesforce account indicates that a connection was tried but failed with an Invalid Password:

PHP Code:

1/23/2008 8:28:24 AM PST 209.xxx.xxx.xxx Other Apex API Invalid Password

For the password, we're using "normalpasswordSECURITYTOKEN"

Are there any other settings that I've overlooked? Any help would be greatly appreciated.

--cryptogram
01-23-2008, 08:20 PM
jholder

I hope this isn't an obvious question, but did you right click and choose "Login"?
01-29-2008, 01:27 PM
cryptogram

Quote:

Originally Posted by jholder

I hope this isn't an obvious question, but did you right click and choose "Login"?

Yes, I did click on the "Login" button which is when I was greeted with the error message.
04-01-2008, 01:25 PM
cryptogram

Problem Solved

The documentation on about having to use the security token is wrong. The way to get it to work is to only use the normal login and password _without_ security token at the end.
10-12-2009, 01:25 PM
gb3

Not Resolved

This information is incorrect at this point in time. The security token is most definitley needed as Salesforce will report:

Code:

Failed: API security token required

with the token you get

Code:

Invalid Password

Please consider re-opening this issue as it is not resolved nor was their a statement from the original poster that it had been.