ActiveSync - Setup; the server is not an Exchange Server

[M.Meijer]

Hi CatiaL,

How about trying a blanc password for the specific user to see if that gets accepted or not (only for testing ofcourse), it may require setting a different cos for this user without the normal password requirements but at least you will now if it is indeed the password what is blocking you.

[CatiaL]

unfortunatelly I am testing the whole procedure with an important account and I do not want to mess it up. Anyway I have created an account without setting the passwd then I have set min passwd lenght = 0 and I do not manage to log in with the zimbra web so I do not have a way to see if the password free login would work at all ....

Any idea? I do not believe that I am the only one getting this problem.

I think an how to from 0 to sync would not be bad for Zimbra Mobile. Already the fact that one needs a Rewrite Roule from to a specific path it is by far not straight forward.
By the way are my Rewrite Roules correct now or there is still something missing? It might even be that I still do miss something there ......

again my actual Rewrite Roules are:

        RewriteRule ^/$ https://webmail.domain.example/zimbra
        RewriteRule ^/Microsoft-Server-ActiveSync$ https://webmail.domain.example/zimbra/Microsoft-Server-ActiveSync
        RewriteRule ^/exchange$ https://webmail.domain.example/zimbra
        RewriteRule ^/Exchange$ https://webmail.domain.example/zimbra
        RewriteRule ^/owa$ https://webmail.domain.example/zimbra
        RewriteRule ^/OWA$ https://webmail.domain.example/zimbra

(I have realized there was a miss print in my previous post)

[jjzhuang]

M.Meijer, your issue is totally different. Your network setup appears to be correct because your device is reaching the server just fine. Your issue is a protocol compatibility problem and it will be fix. Thanks!

[M.Meijer]

Hi jjzhuang,

I understand that my problem is totally different, but since the phone's both CatiaL and I use are the same, I thought I'd provide him with a headsup on my problem... I mean, when he does get communication going between the Treo and Zimbra he will likely encounter the same protocol difficulty as me (so CatiaL, a vote for bug Bug 17692 - synchronization from a Palm 750 to Zimbra 4.5.5 failes could help speed things up.....)

[jjzhuang]

Absolutely! This is what the forum is for. I was just trying to clarify.

Thanks for helping!

[CatiaL]

I have just done more tests:

1) if I set
a) ZimbraMailMode http
with /etc/httpd/conf/httpd.conf

RewriteRule ^/Microsoft-Server-ActiveSync$ http://webmail.domain.example/zimbra/Microsoft-Server-ActiveSync

b) ZimbraMailMode https
with /etc/httpd/conf/httpd.conf

RewriteRule ^/Microsoft-Server-ActiveSync$ https://webmail.domain.example/zimbra/Microsoft-Server-ActiveSync

In both (A) and (b) case I get the same behaviour i.e. the following:

If I set on the palm

* No SSL
* user = username
* domain = domain

I get in sync.log:

2007-06-20 10:39:08,494 INFO  [TP-Processor11] [] sync - User not found; user=username@domain2007-06-20 10:39:08,494 INFO  [TP-Processor11] [] sync - HTTP/1.1 401 Invalid username or password

No entry in audit.log

i.e. I assume the correct setting is

* user = username
* domain = domain.example

If I set on the palm:

* No SSL
* user = username
* domain = domain.example

I get in sync.log:

2007-06-20 10:41:32,611 INFO  [TP-Processor9] [] sync - HTTP/1.1 401 Unauthorized 2007-06-20 10:41:32,713 INFO  [TP-Processor3] [] sync - OPTIONS
Microsoft-Server-ActiveSync?User=username&DeviceId=D87C6E7465A29C83DD493
696573B57C2&DeviceType=PocketPC
2007-06-20 10:41:32,718 INFO  [TP-Processor3] [] sync - HTTP/1.1 200 OK 2007-06-20 10:41:38,952 INFO  [TP-Processor3] [] sync - OPTIONS
Microsoft-Server-ActiveSync?User=username&DeviceId=D87C6E7465A29C83DD493
696573B57C2&DeviceType=PocketPC

In audit.log ->

2007-06-20 10:41:32,717 INFO  [TP-Processor3] [] security - cmd=Auth; account=username@domain.example; protocol=zsync;

BUT I get on ActiveSync an error:
"A problem on the server has occurred on the server while executing
ActiveSync: error 85010014"

I.E. no sync done.

2) if I set
ZimbraMailMode https
with /etc/httpd/conf.d/ssl.conf

RewriteRule ^/Microsoft-Server-ActiveSync$ https://webmail.domain.example/zimbra/Microsoft-Server-ActiveSync

And I set on the palm:

* SSL
* user = username
* domain = domain.example

I get in sync.log:

2007-06-20 10:41:43,157 INFO  [TP-Processor2] [] sync - HTTP/1.1 401 Unauthorized 2007-06-20 10:41:43,248 INFO  [TP-Processor9] [] sync - OPTIONS
Microsoft-ServerActiveSync?User=username&DeviceId=D87C6E7465A29C83DD49369657
3B57C2&DeviceType=PocketPC

Nothing in audit.log

And as I wrote in last post:
on the phone appears a window where there is written:

"Correct your password for the Exchange Server"
and it is shown the domain, the user name and there is a field where you can tip the password:

domain\user
username.example\username

The problem is that whatever password I tip I get back to this window (i.e. it is not accepted), till when I abort the sync.

Any clue?