Windows Mobile 5 device (HP iPAQ) fail active sync with error code: 0x85010014
sync.log show:
2007-03-08 10:41:36,689 WARN [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8 D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;clas s=Calendar;folder=10;item=44055;] sync - Unexpected exception encoding server change
java.lang.IllegalArgumentException: DayOfWeek field must be in [0, 6] range
I am attaching the log file.
I upgraded our Zimbra instance from 4.0.5 to 4.5.3 last night.
I have opened a trouble ticket: Support Case 00009857
Code:2007-03-08 10:41:34,064 INFO [http-443-Processor99] [] sync - POST Microsoft-Server-ActiveSync?User=kunkled&DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE&DeviceType=PocketPC&Cmd=FolderSync 2007-03-08 10:41:34,071 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=FolderSync;] sync - <?xml version="1.0" encoding="utf-8"?> <FolderSync xmlns="FolderHierarchy"> <SyncKey>{C5274B48-CDBE-3359-9A50-739165E570E0}1</SyncKey> </FolderSync> 2007-03-08 10:41:34,073 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=FolderSync;] sync - SyncState: version=1/1; modseq=71543/71543; filter=0/0; cutoff=-1/-1; clientsize=34/34 2007-03-08 10:41:34,074 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=FolderSync;] sync - <?xml version="1.0" encoding="utf-8"?> <FolderSync xmlns="FolderHierarchy"> <Status>1</Status> <SyncKey>{C5274B48-CDBE-3359-9A50-739165E570E0}1</SyncKey> <Changes> <Count>0</Count> </Changes> </FolderSync> 2007-03-08 10:41:34,074 INFO [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=FolderSync;] sync - HTTP/1.1 200 OK 2007-03-08 10:41:35,005 INFO [http-443-Processor99] [] sync - POST Microsoft-Server-ActiveSync?User=kunkled&DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE&DeviceType=PocketPC&Cmd=GetItemEstimate 2007-03-08 10:41:35,012 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=GetItemEstimate;] sync - <?xml version="1.0" encoding="utf-8"?> <GetItemEstimate xmlns="GetItemEstimate"> <Collections> <Collection> <Class>Contacts</Class> <CollectionId>7</CollectionId> <AirSync:FilterType>0</AirSync:FilterType> <AirSync:SyncKey>{2F278E70-4151-39E8-B06F-843A995FB00C}5</AirSync:SyncKey> </Collection> <Collection> <Class>Calendar</Class> <CollectionId>10</CollectionId> <AirSync:FilterType>4</AirSync:FilterType> <AirSync:SyncKey>{AAD70557-CF6D-307F-B9A6-ADA4EA7634BA}1</AirSync:SyncKey> </Collection> <Collection> <Class>Email</Class> <CollectionId>2</CollectionId> <AirSync:FilterType>2</AirSync:FilterType> <AirSync:SyncKey>{182FF44A-FC02-3807-907B-B9B796A80D01}2</AirSync:SyncKey> </Collection> <Collection> <Class>Tasks</Class> <CollectionId>15</CollectionId> <AirSync:FilterType>0</AirSync:FilterType> <AirSync:SyncKey>{C62B950B-0FC0-3A19-9D65-96E5F42F64E8}1</AirSync:SyncKey> </Collection> </Collections> </GetItemEstimate> 2007-03-08 10:41:35,015 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=GetItemEstimate;] sync - SyncState: version=5/5; modseq=71556/71556; filter=0/0; cutoff=0/0; clientsize=344/344 2007-03-08 10:41:35,019 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=GetItemEstimate;] sync - SyncState: version=1/1; modseq=0/0; filter=0/0; cutoff=-1/-1; clientsize=0/0 2007-03-08 10:41:35,358 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=GetItemEstimate;] sync - SyncState: version=2/2; modseq=71557/71557; filter=2/2; cutoff=1173108724854/1173108724854; clientsize=90/90 2007-03-08 10:41:35,362 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=GetItemEstimate;] sync - SyncState: version=1/1; modseq=0/0; filter=0/0; cutoff=-1/-1; clientsize=0/0 2007-03-08 10:41:35,681 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=GetItemEstimate;] sync - <?xml version="1.0" encoding="utf-8"?> <GetItemEstimate xmlns="GetItemEstimate"> <Response> <Status>1</Status> <Collection> <Class>Contacts</Class> <CollectionId>7</CollectionId> <Estimate>0</Estimate> </Collection> </Response> <Response> <Status>1</Status> <Collection> <Class>Calendar</Class> <CollectionId>10</CollectionId> <Estimate>618</Estimate> </Collection> </Response> <Response> <Status>1</Status> <Collection> <Class>Email</Class> <CollectionId>2</CollectionId> <Estimate>0</Estimate> </Collection> </Response> <Response> <Status>1</Status> <Collection> <Class>Tasks</Class> <CollectionId>15</CollectionId> <Estimate>0</Estimate> </Collection> </Response> </GetItemEstimate> 2007-03-08 10:41:35,681 INFO [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=GetItemEstimate;] sync - HTTP/1.1 200 OK 2007-03-08 10:41:36,065 INFO [http-443-Processor99] [] sync - POST Microsoft-Server-ActiveSync?User=kunkled&DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE&DeviceType=PocketPC&Cmd=Sync 2007-03-08 10:41:36,071 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;] sync - <?xml version="1.0" encoding="utf-8"?> <Sync xmlns="AirSync"> <Collections> <Collection> <Class>Calendar</Class> <SyncKey>{AAD70557-CF6D-307F-B9A6-ADA4EA7634BA}1</SyncKey> <CollectionId>10</CollectionId> <DeletesAsMoves/> <GetChanges/> <WindowSize>100</WindowSize> <Options> <FilterType>4</FilterType> <Truncation>4</Truncation> <RtfTruncation>4</RtfTruncation> <Conflict>1</Conflict> </Options> </Collection> </Collections> </Sync> 2007-03-08 10:41:36,073 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - SyncState: version=1/1; modseq=0/0; filter=0/0; cutoff=-1/-1; clientsize=0/0 2007-03-08 10:41:36,073 INFO [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - Client request version 1 2007-03-08 10:41:36,073 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - 0 items expired 2007-03-08 10:41:36,389 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - 0 tombstones to delete 2007-03-08 10:41:36,489 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - 100 changes to process 2007-03-08 10:41:36,658 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - Item count before conflict resolution: 0/0/100/0 2007-03-08 10:41:36,658 DEBUG [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - Item count after conflict resolution: 0/0/100/0 2007-03-08 10:41:36,658 INFO [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - Server response version 2 2007-03-08 10:41:36,689 WARN [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;item=44055;] sync - Unexpected exception encoding server change java.lang.IllegalArgumentException: DayOfWeek field must be in [0, 6] range at com.zimbra.cs.mailbox.calendar.WindowsSystemTime.<init>(WindowsSystemTime.java:61) at com.zimbra.cs.mailbox.calendar.WindowsSystemTime.fromSimpleOnset(WindowsSystemTime.java:107) at com.zimbra.cs.mailbox.calendar.WindowsTimeZoneInformation.fromICal(WindowsTimeZoneInformation.java:119) at com.zimbra.zimbrasync.commands.SyncUtils.encodeTimezoneInformation(SyncUtils.java:239) at com.zimbra.zimbrasync.commands.CalendarSync.encodeServerChange(CalendarSync.java:651) at com.zimbra.zimbrasync.commands.CollectionSync.encodeResponse(CollectionSync.java:821) at com.zimbra.zimbrasync.commands.Sync.encodeResponse(Sync.java:184) at com.zimbra.zimbrasync.ZimbraSyncServlet.processCommand(ZimbraSyncServlet.java:396) at com.zimbra.zimbrasync.ZimbraSyncServlet.processPostRequest(ZimbraSyncServlet.java:330) at com.zimbra.zimbrasync.ZimbraSyncServlet.doPost(ZimbraSyncServlet.java:226) at com.zimbra.zimbrasync.ZimbraSync$HttpHandler.doPost(ZimbraSync.java:35) at com.zimbra.cs.extension.ExtensionDispatcherServlet.service(ExtensionDispatcherServlet.java:106) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:269) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) 2007-03-08 10:41:36,690 WARN [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - General ZimbraSync exception com.zimbra.zimbrasync.ZimbraSyncException: item=44055 at com.zimbra.zimbrasync.commands.CollectionSync.encodeResponse(CollectionSync.java:826) at com.zimbra.zimbrasync.commands.Sync.encodeResponse(Sync.java:184) at com.zimbra.zimbrasync.ZimbraSyncServlet.processCommand(ZimbraSyncServlet.java:396) at com.zimbra.zimbrasync.ZimbraSyncServlet.processPostRequest(ZimbraSyncServlet.java:330) at com.zimbra.zimbrasync.ZimbraSyncServlet.doPost(ZimbraSyncServlet.java:226) at com.zimbra.zimbrasync.ZimbraSync$HttpHandler.doPost(ZimbraSync.java:35) at com.zimbra.cs.extension.ExtensionDispatcherServlet.service(ExtensionDispatcherServlet.java:106) at javax.servlet.http.HttpServlet.service(HttpServlet.java:802) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672) at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463) at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398) at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301) at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:269) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107) at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869) at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667) at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527) at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80) at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684) at java.lang.Thread.run(Thread.java:595) Caused by: java.lang.IllegalArgumentException: DayOfWeek field must be in [0, 6] range at com.zimbra.cs.mailbox.calendar.WindowsSystemTime.<init>(WindowsSystemTime.java:61) at com.zimbra.cs.mailbox.calendar.WindowsSystemTime.fromSimpleOnset(WindowsSystemTime.java:107) at com.zimbra.cs.mailbox.calendar.WindowsTimeZoneInformation.fromICal(WindowsTimeZoneInformation.java:119) at com.zimbra.zimbrasync.commands.SyncUtils.encodeTimezoneInformation(SyncUtils.java:239) at com.zimbra.zimbrasync.commands.CalendarSync.encodeServerChange(CalendarSync.java:651) at com.zimbra.zimbrasync.commands.CollectionSync.encodeResponse(CollectionSync.java:821) ... 29 more 2007-03-08 10:41:36,690 INFO [http-443-Processor99] [mid=321;name=kunkled;DeviceId=3BC9A9F061A7399F5DD8D7EC435FABFE;DeviceType=PocketPC;SyncCmd=Sync;class=Calendar;folder=10;] sync - HTTP/1.1 500


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