4.5 IMAP changes? Nokia E61/E62 can't get mail body

[jdell]

I have an E62 and I had it temporarily fixed by deleting/re-creating the account, but the same problem came back shortly thereafter. I don't have the time or expertise to troubleshoot this one.

[troehl]

I have an E60 and I am not able to download the body, can read the headline but nothing more.
Latest zimbra 4.5.4 did not resolve the problem.
When I use annother cyrus based imap server (no zimbra) the phone stays connected. It even warns me if I try to leave the mailbox.
Not so with zimbra.
Mail for exchange aint stable either. It looses connectiond as well.

Troehl

[phoenix]

Is this Network Edition you're using? Are you just using the e60 as an IMAP client? BTW, Zimbra doesn't use Cyrus for IMAP.

[troehl]

yes, I am using a 30 day network test version (4.5.4)
I tried both, the imap client and the Mail for Exchange client.
Newest firmware 3.0633.09.04 on the Nokia E60

[phoenix]

For the IMAP connection, have you tried deleting the account then recreate it and see if that helps. You could also turn up the logging on the Zimbra server (have a look at the early part of this thread for details). If you can consistently reproduce this then please file a support case with details and the logs.

[troehl]

I deleted the settings several times. Last time when I updated the Nokia firmaware.
I will try to get a copy of the logs later as I am not at the machine right now.

[troehl]

I enabled imap logging, but I cannot open a case because I cannot login.
But the logfile looks similar to the one posted in this thread already.
--
[zimbra@centos log]$ 2007-03-29 19:26:20,942 DEBUG [ImapSSLServer-5] [] imap - S: * BYE Zimbra IMAP4rev1 server terminating connection
zimbra@centos log]$ 2007-03-29 19:26:20,942 INFO [ImapSSLServer-5] [] imap - [192.168.10.19] exception while closing connection
[zimbra@centos log]$ java.net.SocketException: Connection closed by remote host

must somewhere here, Zimbra terminating and the E60 the closing or so.

best regards
troehl

[dkarp]

If you're on 4.5.4, try this:

zmprov ms <servername> zimbraImapDisabledCapability IDLE

and then restart the server.

That turns off IMAP IDLE on the entire server, but will probably fix your problem. In the 5.0 release there will be a way to do this on a session-by-session basis rather than on the whole server -- see bug 15331 for details.

[troehl]

I am still nor able to retrieve a message form the server.
The phone connects, but finnishes without any mail nor error message.

If I understand this thread right, it worked with versions pre 4.5.X ?

Best Regards
troehl

[dkarp]

A server restart is necessary for that change to take effect.