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Thread: Nokia E5 mail for exchange issue

  1. #1
    alto is offline Special Member
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    Default Nokia E5 mail for exchange issue

    Has anyone been able to use nokia mail for exchange on a Nokia E5?

    I set up the account as normal and it will do the first sync, then receive each new email but cannot reply or send a new email.

    No errors on the server, and the phone just pops ups "email not sent"

    Nokia support are investigating the problem but have no
    solutions

    we sync many other phone models to zimbra but this E5 fails

    tried another E5 and that has same problem

    Any ideas?

  2. #2
    nicolas.scaut is offline Junior Member
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    Hello

    I have the same problem.

    I can't send a email and I must always synchronise manually to have the new emails or the new events.

    With other Nokia (E51, E66, X6 or E71), I can do it without problem...

    Any ideas ?

  3. #3
    bdial's Avatar
    bdial is offline Moderator
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    I remember there was an issue with some nokia phones not sending because of a change ni the mail for exchange. Here is one of the bugs

    Bug 42947 – outbox doesn't sync with mail for exchange 2.9

    I don't think it was fixed until like 6.0.6 or something

  4. #4
    alto is offline Special Member
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    I set up a test server with zcs-NETWORK-6.0.9_GA_2687.RHEL4.20101115212825 and it works now!

    have to untick secure connection but that is just because I don't have certs installed (i think)
    Last edited by alto; 11-25-2010 at 09:00 AM.

  5. #5
    alto is offline Special Member
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    So it looks like I will have to upgrade from 5.0.21 to 6.0.9

    will wait a few days to kick that off!

  6. #6
    nicolas.scaut is offline Junior Member
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    Hello

    I use 6.0.9 under 8.0.4 LTS and it does not work.
    After few minutes :

    I don't receive new email,
    I don't receive new event,
    When I delete a email on my phone, it does not be deleted on my zimbra
    I can't send a news email

    A lot of problems...

    Any idea ?

  7. #7
    alto is offline Special Member
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    I installed the correct cert and the phone will now send and receive securely.

    Can send email
    can receive email
    delete mail updates on webclient

    seems ok

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