Nokia E72 issues

[miguel]

Hello,

We have people using Nokia e72 devices with zimbra mobile (Mail for exchange). What happens is that after some time the users are not able to sync anymore (they don't receive e-mails). I checked sync.log and there are messages like this: "sync - SyncState: client stuck on item=0; skip and end itemized mode" and "sync - SyncState: client stuck on version=1; start itemized mode" in the moments they try to sync. The only solution is to delete the account from the phone and create it again/resyncing everything. Also this users are not being able to send e-mails (a lot of people complain on this also as you can check at Nokia E52 Zimbra),

Please help us,

Our users are very unhappy and asking for an alternative..

Thanks,

Miguel Sousa

[miguel]

I had to forward them to RoadSync. Otherwise they would dump ZCS. RoadSync works perfectly with E72