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Thread: Mobile phone email retention

  1. #1
    ryantuttlester is offline Junior Member
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    Default Mobile phone email retention

    Since upgrading to 5.0.9 my mobile clients are only retaining messages for 5 days. Does anyone know what option if any we can set on the server to customize how long to retain the messages on the phone.

  2. #2
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    bonoboslr is offline Special Member
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    What type of phone? If Nokia, then it is a client related setting rather than server.

  3. #3
    ryantuttlester is offline Junior Member
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    No, these are windows mobile 6 phones. In exchange the following attribute governs the maximum age of emails that will sync to the phone.

    Maximum e-mail age filter

  4. #4
    jjzhuang is offline Zimbra Employee
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    there's a setting on the phone. default is 3 days.

  5. #5
    ryantuttlester is offline Junior Member
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    That works as a manual way of doing it. I really hoping that there is some way to manage this from the server, simmilar to Exchange. It almost seems like the server was doing this for me up until the upgrade. Even though the phones were set to three days the phones were retaining the emails for 7 days or so. This might have been a bug that was fixed, but it would be benifical to have this set at the server.

  6. #6
    jjzhuang is offline Zimbra Employee
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    exchange is the same way. the client tells the server how long emails should remaing on the phone and the server enforces that. plain and simple. the server is not supposed to disregard the client request.

    it has been this way since day one.

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