Trouble with Accepting Invitations sent from Windows Mobile 5

[ddeprekel]

Hello,
When a user sends an invitation to people using WM5 there are several problems. If you try and accept the invitation from another WM5 device it says you can not accept an invitation when you are the meeting organizer. If you try and accept from Outlook it acts as normal, but you get an immediate response saying Error: This message could not be sent. If you try and accept from ZimbraWeb it seems to work fine.
We are using NE 4.5.6. I have tried outlook with both the 4.5.6 connector and the beta 5.0 connector (Outlook 2007).

Thanks in advance!

Doug

[jjzhuang]

is the mobile user really the organizer of the meeting?

[ddeprekel]

No, if the VP of Sales sends me an invite it says that when I try and accept on my phone. Or gives me the undeliverable from accepting in outlook.

[jjzhuang]

so this is reproducible every single time?

[ddeprekel]

I have done 3-5 from each of the 4 users who have WM5 devices and so far it has done it every single time you invite from the WM5 devices.

[jjzhuang]

ok we'll need to analyze your sync.log. try to do a clean reproduction. send an invite from one wm5 phones to another user, and let the other user download the invite. make sure the problem exists. then note the time of the test, and the username of the organizer and the username of the recipeint. send us your sync.log and we'll investigate. thanks!

[ddeprekel]

I will get a couple users to do some testing first thing tomorrow morning and post the sync.log. Thanks so much!

[ddeprekel]

Here is the sync.log for a transaction for an invitation from our CFO to me (ITManager). I cleaned up everything before and after. I did have the same responses when trying to accept on a WM5 device and MS Outlook 2k3.

[jjzhuang]

Originally Posted by ddeprekel

Here is the sync.log for a transaction for an invitation from our CFO to me (ITManager). I cleaned up everything before and after. I did have the same responses when trying to accept on a WM5 device and MS Outlook 2k3.

Pretty weird. The server clearly tells the client the CFO is the organizer, but somehow the client still thinks ITManager is the organizer? What kind of phones are these? Thanks for gathering the information!

[ddeprekel]

Both phones are Cingular/AT&T 8525s. This only started about two weeks ago. Which is weird because I haven't made any changes to the server.