tasks sync with windows mobile

[jayel]

Hello,

I have the zimbra 5.01 network edition 25 user license.
We can sync our mails,contacts,calendar. But the tasks doesn't seem to sync. Any idea why?

thnx

John

[flums]

I have the same issue, with NE 5.0.0 version on RHEL 4. Posting some data from sync.log

2008-01-14 10:31:24,567 WARN  [btpool0-1571] [name=user@domain.tld;mid=43;DeviceId=7A5062844E029BC6074A1564F0C3D654;class=Tasks;SyncCmd=Sync;DeviceType=SmartPhone;] sync -
000000:  03 01 6A 00 45 5C 4F 50 03 54 61 73 6B 73 00 01  4B 03 7B 44 44 30 31 34 42 44 36 2D 45 32 42 42
000020:  2D 33 46 43 32 2D 41 35 41 46 2D 35 44 34 31 41  37 36 36 31 41 31 33 7D 31 00 01 52 03 31 35 00
000040:  01 1E 13 55 03 31 30 30 00 01 57 59 03 34 00 01  5B 03 31 00 01 01 56 47 4C 03 33 32 32 31 32 32
000060:  35 34 37 34 00 01 5D*00 09 4A 03 30 00 01 4E 03  31 00 01 5D 03 30 00 01 60 03 53 6A 65 6B 6B 65
000080:  20 66 69 62 65 72 20 74 69 6C 20 72 6F 62 65 72  74 21 65 6C 69 73 65 6E FFFFFFC3 FFFFFFB8 79 76 65 69 65 6E
0000a0:  20 39 20 61 20 34 36 31 37 20 6B 72 69 73 74 69  61 6E 73 61 6E 64 00 01 01 01 01 01 01 01
2008-01-14 10:31:24,567 WARN  [btpool0-1571] [name=user@domain.tld;mid=43;DeviceId=7A5062844E029BC6074A1564F0C3D654;class=Tasks;SyncCmd=Sync;DeviceType=SmartPhone;] sync - General ZimbraSync exception
com.zimbra.zimbrasync.ZimbraSyncException: com.zimbra.zimbrasync.BinaryCodecException: expected: END_TAG {AirSync}ApplicationData
        at com.zimbra.zimbrasync.ZimbraSyncServlet.parseRequest(ZimbraSyncServlet.java:425)
        at com.zimbra.zimbrasync.ZimbraSyncServlet.processCommand(ZimbraSyncServlet.java:397)
        at com.zimbra.zimbrasync.ZimbraSyncServlet.processPostRequest(ZimbraSyncServlet.java:328)
        at com.zimbra.zimbrasync.ZimbraSyncServlet.doPost(ZimbraSyncServlet.java:230)
        at com.zimbra.zimbrasync.ZimbraSync$HttpHandler.doPost(ZimbraSync.java:33)
        at com.zimbra.cs.extension.ExtensionDispatcherServlet.service(ExtensionDispatcherServlet.java:101)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
        at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
        at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
        at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:132)
        at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
        at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
        at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
        at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
        at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:712)
        at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:405)
        at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
        at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
        at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)
        at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
        at org.mortbay.jetty.Server.handle(Server.java:313)
        at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
        at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
        at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
        at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
        at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
        at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
        at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
Caused by: com.zimbra.zimbrasync.BinaryCodecException: expected: END_TAG {AirSync}ApplicationData
        at com.zimbra.zimbrasync.wbxml.BinaryParser.require(BinaryParser.java:124)
        at com.zimbra.zimbrasync.commands.CollectionSync.parseRequest(CollectionSync.java:667)
        at com.zimbra.zimbrasync.commands.Sync.parseRequest(Sync.java:99)
        at com.zimbra.zimbrasync.ZimbraSyncServlet.parseRequest(ZimbraSyncServlet.java:421)
        ... 29 more
2008-01-14 10:31:24,568 INFO  [btpool0-1571] [name=user@domain.tld;mid=43;DeviceId=7A5062844E029BC6074A1564F0C3D654;class=Tasks;SyncCmd=Sync;DeviceType=SmartPhone;] sync - HTTP/1.1 500

I used user@domain.tld in this code, but in the log there is a real user. This counts for all users. Anyone?

[flums]

Anyone on this or should i send a ticket? Looks like more people have this problem with this, could be nice to take it in forum so more people get access to a solution....

[bonadio]

I have the same problem I already filled a bug

RE: [Bug 23663] Tasks not syncing with windows mobile 6 NE 5.0.1

[jjzhuang]

Task sync is not yet supported. Please turn off task sync from the phone.

Bug 11685 - Tasks for ZimbraMobile

[flums]

This SHOULD be enabled so very much. All Windows Mobile phones have this "hooked" on as defualt... so now all customers fail....

[skaag]

I'm just wondering if now, a year later, Task Synchronization has been made available?

I've just encountered this same error this morning, and indeed, telling NotifySync on a BlackBerry in my organization not to sync Tasks, has resolved the problem. So I'm to assume Task Sync is still unavailable?

[phoenix]

Originally Posted by skaag

I'm just wondering if now, a year later, Task Synchronization has been made available?

I've just encountered this same error this morning, and indeed, telling NotifySync on a BlackBerry in my organization not to sync Tasks, has resolved the problem. So I'm to assume Task Sync is still unavailable?

Check the details in the bug report mentioned two posts above yourts then check the Product Portal for availability.