Treo 780 - initial sync worked but not getting new data

[pyite]

I was able to do an initial sync - which took like 10 minutes.

However, none of the new calendar events seem to sync up, no matter whether they originate on the Phone or Zimbra. However, the sync claims to work and the sync.log is full of happy messages such as:

<?xml version="1.0" encoding="utf-8"?>
<Sync>
<Collections>
<Collection>
<Class>Email</Class>
<SyncKey>{5FF51966-8E73-3CA6-A9E7-334FCB8C72FD}1</SyncKey>
<CollectionId>2</CollectionId>
<Status>1</Status>
</Collection>
</Collections>
</Sync>


What is the best way to debug this kind of issue?

Thanks,
Mark

[howsday]

works for me. i m also using Tero 750 , WM 5.0
i changed the setting in calendar sync options to "ALL" from "1 week"

[jjzhuang]

Are your calendar meetings in a folder other than the default Calendar folder? Mobilesync only downloads meetings in the system default Calendar folder.

Originally Posted by pyite

I was able to do an initial sync - which took like 10 minutes.

However, none of the new calendar events seem to sync up, no matter whether they originate on the Phone or Zimbra. However, the sync claims to work and the sync.log is full of happy messages such as:

<?xml version="1.0" encoding="utf-8"?>
<Sync>
<Collections>
<Collection>
<Class>Email</Class>
<SyncKey>{5FF51966-8E73-3CA6-A9E7-334FCB8C72FD}1</SyncKey>
<CollectionId>2</CollectionId>
<Status>1</Status>
</Collection>
</Collections>
</Sync>


What is the best way to debug this kind of issue?

Thanks,
Mark