Results 1 to 5 of 5

Thread: zimbra 700p reply to message issue

  1. #1
    phingers is offline Special Member
    Join Date
    Jan 2007
    Location
    Fort Lauderdale, FL
    Posts
    151
    Rep Power
    8

    Default zimbra 700p reply to message issue

    My client is getting the following message when replying to a message using versamail 3.5 on her palm 700p

    She can compose a new message, and it sends out.

    When she replies to a message, it fails.

    AirSamSMEmail.c2385 6 400 can't process message server: Apache -Coyote/1.1 X-Powered - By: Zimbra Collabortaion Server Progra:no-cache P

    Any ideas?

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    20

    Default

    Is there anything in the /opt/zimbra/log/sync.log ?

  3. #3
    phingers is offline Special Member
    Join Date
    Jan 2007
    Location
    Fort Lauderdale, FL
    Posts
    151
    Rep Power
    8

    Default

    Not really sure what I'm looking for...

    =======================================
    2007-07-17 18:29:13,289 DEBUG [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;SyncCmd=Sy nc;] sync -
    <?xml version="1.0" encoding="utf-8"?>
    <Sync xmlns="AirSync">
    <Collections>
    <Collection>
    <Class>Email</Class>
    <SyncKey>{key}7</SyncKey>
    <CollectionId>2</CollectionId>
    <DeletesAsMoves/>
    <WindowSize>8</WindowSize>
    <Options>
    <Conflict>0</Conflict>
    <FilterType>2</FilterType>
    <Truncation>4</Truncation>
    </Options>
    <Commands>
    <Delete>
    <ServerId>428</ServerId>
    </Delete>
    <Delete>
    <ServerId>259</ServerId>
    </Delete>
    </Commands>
    </Collection>
    </Collections>
    </Sync>

    2007-07-17 18:29:13,290 DEBUG [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;folder=2;S yncCmd=Sync;] sync - SyncState: version=7/7; modseq=301/301; filter=2/2; cutoff=1184422675176/1184422675176; clientsize=2/2
    2007-07-17 18:29:13,290 INFO [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;folder=2;S yncCmd=Sync;] sync - Client request version 7
    2007-07-17 18:29:13,311 INFO [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;folder=2;S yncCmd=Sync;] sync - Server response version 8
    2007-07-17 18:29:13,324 DEBUG [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;folder=2;S yncCmd=Sync;] sync - SyncState: statesaved; hasmore; version=8; modseq=301; filter=2; cutoff=1184422675176; clientsize=0
    2007-07-17 18:29:13,324 DEBUG [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;folder=2;S yncCmd=Sync;] sync -
    <?xml version="1.0" encoding="utf-8"?>
    <Sync>
    <Collections>
    <Collection>
    <Class>Email</Class>
    <SyncKey>{key}8</SyncKey>
    <CollectionId>2</CollectionId>
    <Status>1</Status>
    <MoreAvailable/>
    </Collection>
    </Collections>

  4. #4
    jjzhuang is offline Zimbra Employee
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    The log segment you put here only shows that two messages were deleted. We will need a full log see see what might have happened. Best thing to do is to open a support ticket for specific issues. Thanks!

  5. #5
    gmsmith is offline Moderator
    Join Date
    Apr 2006
    Location
    Williamsburg, VA
    Posts
    451
    Rep Power
    9

    Default

    Quote Originally Posted by phingers View Post
    My client is getting the following message when replying to a message using versamail 3.5 on her palm 700p

    She can compose a new message, and it sends out.

    When she replies to a message, it fails.

    AirSamSMEmail.c2385 6 400 can't process message server: Apache -Coyote/1.1 X-Powered - By: Zimbra Collabortaion Server Progra:no-cache P

    Any ideas?
    I saw this message once. What I did, was just delete the "to" address and re-add it, the message sent just fine. Not sure if it was a coincidence, but haven't seen the issue since.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Replies: 21
    Last Post: 02-04-2010, 10:06 AM
  2. Replies: 7
    Last Post: 01-24-2007, 11:03 PM
  3. Getting problems in FC4 while instalation
    By kitty_bhoo in forum Installation
    Replies: 13
    Last Post: 09-12-2006, 10:34 PM
  4. Logger
    By jholder in forum Installation
    Replies: 24
    Last Post: 03-31-2006, 11:50 AM
  5. Replies: 1
    Last Post: 11-23-2005, 01:35 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •