Outlook connector installation error

[ssrivera]

I am having a problem installing the zimbra outlook connector on 2 machines, all other installs have installed great. We have Windows XP Pro and Outlook 2003. I am getting an error at the end of the install saying the it has been interrupted and to restart. I reinstalled office and the connector with no success. Attached is the log file I created from one of the installs. Any help would be appreciated.

~Sam

Here is the end of the log file:

......
MSI (s) (DC0) [15:51:20:812]: Doing action: CreateDefaultProfileCA
MSI (s) (DC0) [15:51:20:828]: Note: 1: 2205 2: 3: ActionText
Action start 15:51:20: CreateDefaultProfileCA.
MSI (s) (DC:A8) [15:51:20:828]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI23.tmp, Entrypoint: CreateDefaultProfile
CA LOG: Entering CreateDefaultProfile.
CA LOG: AccountName - Zimbra.
CA LOG: ZimbraServerPort = 80l.
CA LOG: ZimbraConnectionMethod = 0l.
CA LOG: ZimbraServerName = .
CA LOG: Entering CreateZimbraProfile.
CA LOG: Opened existingregistry HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Messaging Subsystem\MSMapiApps.
CA LOG: Registry msiexec.exe does not exist, creating new.
CA LOG: Profile Zimbra does not exist.
CA LOG: Using profile name Zimbra.
CA LOG: Failed to create message service CONTAB, hr = 0x8004010f.
CA LOG: Leaving CreateZimbraProfile.
CA LOG: Failed to create Zimbra profile, hr = 0x8004010f.
CA LOG: Leaving CreateDefaultProfile.
Action ended 15:51:21: CreateDefaultProfileCA. Return value 3.
Action ended 15:51:21: INSTALL. Return value 3.
MSI (s) (DC0) [15:51:21:015]: MainEngineThread is returning 1603
MSI (s) (DC:88) [15:51:21:015]: Destroying RemoteAPI object.
MSI (s) (DC:74) [15:51:21:015]: Custom Action Manager thread ending.
MSI (c) (E0:98) [15:51:21:015]: Back from server. Return value: 1603
MSI (c) (E0:98) [15:51:21:015]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (E0:98) [15:51:21:015]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.
Action ended 15:51:21: ExecuteAction. Return value 3.
MSI (c) (E0:98) [15:51:21:015]: Doing action: FatalErrorForm
MSI (c) (E0:98) [15:51:21:015]: Note: 1: 2205 2: 3: ActionText
Action start 15:51:21: FatalErrorForm.
Action ended 15:51:25: FatalErrorForm. Return value 1.
Action ended 15:51:25: INSTALL. Return value 3.
=== Logging stopped: 6/26/2007 15:51:25 ===
MSI (c) (E0:98) [15:51:25:812]: Note: 1: 1708
MSI (c) (E0:98) [15:51:25:812]: Note: 1: 2205 2: 3: Error
MSI (c) (E0:98) [15:51:25:812]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708
MSI (c) (E0:98) [15:51:25:812]: Note: 1: 2205 2: 3: Error
MSI (c) (E0:98) [15:51:25:812]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709
MSI (c) (E0:98) [15:51:25:812]: Product: ZCS Connector for Outlook -- Installation failed.

MSI (c) (E0:98) [15:51:25:812]: Grabbed execution mutex.
MSI (c) (E0:98) [15:51:25:812]: Cleaning up uninstalled install packages, if any exist
MSI (c) (E0:98) [15:51:25:828]: MainEngineThread is returning 1603
=== Verbose logging stopped: 6/26/2007 15:51:25 ===

[sam]

Please attach the entire log file. What version of the connector? Also include an NFO from MSINFO32.exe.