Page 3 of 6 FirstFirst 12345 ... LastLast
Results 21 to 30 of 58

Thread: Errors installing Outlook Connector

  1. #21
    tgrizzel is offline Active Member
    Join Date
    Aug 2007
    Posts
    25
    Rep Power
    7

    Default

    also fyi, I actually need to install this under a diff users profile however I have created my own admin account on the pc to try things without having to reset his password a lot.

  2. #22
    vandehey is offline Senior Member
    Join Date
    Mar 2007
    Posts
    73
    Rep Power
    8

    Default

    Hello, you wrote that you had a trail of 2007 pre-installed. That is interesting, I had this problem on a machine w/ 2007 as well. I un-installed 2007, and installed 2003. This machine had this issue. Strange.

  3. #23
    tgrizzel is offline Active Member
    Join Date
    Aug 2007
    Posts
    25
    Rep Power
    7

    Default

    yes and that is exactly what I thought. I am very sure that it has to do with outlook 2007 or more so microsoft sql 2005 installed on both of these machines. These are the only common factors. What I have now found on the vista machine is that after turning off all UAC controls and basically giving access to "everyone" on the HDD I can get it to install under my (domain admin) account but noone elses. I am now just wiping vista off that pc as I have ran into too many other compatibility issues. I am still baffeled by the xp box however. Unfortunetly this is a users personal laptop and he has purchased office 2007 to use and obviously doesnt want it just wiped out.

    Did you ever come to a solution on your box?

  4. #24
    henry's Avatar
    henry is offline Zimbra Employee
    Join Date
    Aug 2006
    Posts
    126
    Rep Power
    8

    Default

    Quote Originally Posted by tgrizzel View Post
    the install.txt is too large to post in 1 piece and too large to upload.... Can I email this to you? its about 160kb

    Thank you
    sure
    send it to henry@zimbra.com
    Regards
    Henry

  5. #25
    mgriego is offline Junior Member
    Join Date
    Oct 2007
    Posts
    8
    Rep Power
    7

    Default DLLs not copied into system32

    I had the same issue of the Zimbra Outlook connector installation dying while trying to install against Vista Business and Outlook 2007. I perused the .inf file per suggestions here, but it looked correct. I finally realized that, for some reason, the installer was not copying the LSM*.DLL files into the system32 directory. They were in the 1033 directory with the .inf file but not in the system32 directory. I did have UAC turned off when I attempted the install. Anyway, copying those files from the 1033 directory into the system32 directory allowed me to then go into my Mail control panel and properly create the Zimbra profile. Outlook 2007 finished the initial sync of my profile a few minutes ago and seems to be quite happy now.

    My question, therefore, is it looks like the files *should* be in the system32 directory, since the other DLL files referenced in that .inf file are there. Is there some reason the installer didn't do that? This was with the 4.5.8 GA installer.

  6. #26
    sam
    sam is offline Zimbra Employee
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    10

    Default

    4.5.x doesn't support outlook 2007. the installer for 5.0 does the right thing.
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  7. #27
    support.txdistlcms.org is offline Active Member
    Join Date
    Oct 2007
    Posts
    37
    Rep Power
    7

    Default

    Can not get ZCO installed on one computer - Win2k with Outlook 2003. Here is the ini file. Trying to configure from Mail in Control Panel gives me:
    An exception occurred with C: \PROGRA~1\COMMON~1\System\MSMAPI\1033\MLCFG32.CPL

    [Services]
    MSEMS=Microsoft Exchange Server
    MSPST AB=Personal Address Book
    MSPST MS=Outlook 97-2002 Personal Folders File (.pst)
    MSUPST MS=Office Outlook Personal Folders File (.pst)
    CONTAB=Outlook Address Book
    EMABLT=Microsoft LDAP Directory
    INTERSTOR=Internet Folders
    O10ABP=Exchange Address Book
    MSFAX XP=Fax Mail Transport
    LSMS=Zimbra Collaboration Server
    LSMS_Secondary=Zimbra Delegation Server

    [Default Services]
    MSEMS=Microsoft Exchange Server
    MSPST AB=Personal Address Book
    MSFAX XP=Fax Mail Transport
    LSMS=Zimbra Collaboration Server

    [MSEMS]
    PR_DISPLAY_NAME=Microsoft Exchange Server
    Sections=MSEMS_MSMail_Section
    PR_SERVICE_DLL_NAME=emsui.dll
    PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_SERVICE_ENTRY_NAME=EMSCfg
    PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY
    ;WIZARD_ENTRY_NAME=EMSWizardEntry
    Providers=EMS_DSA, EMS_MDB_public, EMS_MDB_private, EMS_RXP, EMS_MSX, EMS_Hook
    PR_SERVICE_SUPPORT_FILES=emsui.dll,emsabp.dll,emsm db.dll

    [EMS_MDB_public]
    PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
    PR_PROVIDER_DLL_NAME=EMSMDB.DLL
    PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
    66090003=06000000
    660A0003=03000000
    34140102=78b2fa70aff711cd9bc800aa002fc45a
    PR_DISPLAY_NAME=Public Folders
    PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store

    [EMS_MDB_private]
    PR_PROVIDER_DLL_NAME=EMSMDB.DLL
    PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
    PR_RESOURCE_FLAGS=STATUS_PRIMARY_IDENTITY|STATUS_D EFAULT_STORE|STATUS_PRIMARY_STORE
    66090003=0C000000
    660A0003=01000000
    34140102=5494A1C0297F101BA58708002B2A2517
    PR_DISPLAY_NAME=Private Folders
    PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store

    [EMS_DSA]
    PR_DISPLAY_NAME=Microsoft Exchange Directory Service
    PR_PROVIDER_DISPLAY=Microsoft Exchange Directory Service
    PR_PROVIDER_DLL_NAME=EMSABP.DLL
    PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
    [MSEMS_MSMail_Section]
    UID=13DBB0C8AA05101A9BB000AA002FC45A
    66000003=01050000
    66010003=04000000
    66050003=03000000
    66040003=02000000

    [MSPST AB]
    PR_DISPLAY_NAME=Personal Address Book
    Providers=MSPST ABP
    PR_SERVICE_DLL_NAME=MSPST.DLL
    PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_SERVICE_SUPPORT_FILES=MSPST.DLL
    PR_SERVICE_ENTRY_NAME=PABServiceEntry
    PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_P RIMARY_IDENTITY

    [MSPST ABP]
    PR_PROVIDER_DLL_NAME=MSPST.DLL
    PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
    PR_DISPLAY_NAME=Personal Address Book
    PR_PROVIDER_DISPLAY=Personal Address Book

    [Help File Mappings]
    Personal Address Book=exchng.hlp
    Personal Folders=exchng.hlp
    MAPI 1.0=exchng.hlp
    Internet Mail=exchng.hlp
    Microsoft MDB ExSndOpt.HLP=ExSndOpt.HLP
    Microsoft MDB X400.HLP=X400.HLP
    Microsoft MDB MS.HLP=MS.HLP
    Microsoft MDB SMTP.HLP=SMTP.HLP
    EMABLT Help=EMABLT.HLP

    [MSPST MS]
    Providers=MSPST MSP
    PR_SERVICE_DLL_NAME=mspst.dll
    PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_SERVICE_SUPPORT_FILES=mspst.dll
    PR_SERVICE_ENTRY_NAME=PSTServiceEntry
    PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY

    [MSPST MSP]
    34140102=4e495441f9bfb80100aa0037d96e0000
    PR_PROVIDER_DLL_NAME=mspst.dll
    PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
    PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
    PR_DISPLAY_NAME=Personal Folders
    PR_PROVIDER_DISPLAY=Personal Folders File (.pst)

    [MSUPST MS]
    Providers=MSUPST MSP
    PR_SERVICE_DLL_NAME=mspst.dll
    PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_SERVICE_SUPPORT_FILES=mspst.dll
    PR_SERVICE_ENTRY_NAME=PSTServiceEntry
    PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY

    [MSUPST MSP]
    67020003=00000010
    34140102=4e495441f9bfb80100aa0037d96e0000
    PR_PROVIDER_DLL_NAME=mspst.dll
    PR_SERVICE_INSTALL_ID={6485D262-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
    PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
    PR_DISPLAY_NAME=Personal Folders
    PR_PROVIDER_DISPLAY=Personal Folders File (.pst)

    [CONTAB]
    Providers=CONTABP
    PR_SERVICE_DLL_NAME=contab.dll
    PR_SERVICE_INSTALL_ID={6485D266-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_SERVICE_SUPPORT_FILES=contab.dll
    PR_SERVICE_DELETE_FILES=contab.dll
    PR_SERVICE_ENTRY_NAME=ServiceEntry
    PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY | SERVICE_SINGLE_COPY

    [CONTABP]
    PR_PROVIDER_DLL_NAME=contab.dll
    PR_SERVICE_INSTALL_ID={6485D266-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
    PR_PROVIDER_DISPLAY=Outlook Address Book
    PR_RESOURCE_METHODS=STATUS_SETTINGS_DIALOG

    [MAPI]
    ServiceOrder=MSEMS,MSN

    [EMS_RXP]
    PR_DISPLAY_NAME=Microsoft Exchange Remote Transport
    PR_PROVIDER_DISPLAY=Microsoft Exchange Remote Transport
    PR_PROVIDER_DLL_NAME=EMSUI.DLL
    PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
    66090003=40000000
    660A0003=0A000000

    [EMSDelegate]
    PR_PROVIDER_DISPLAY=Microsoft Exchange Message Store
    PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
    PR_PROVIDER_DLL_NAME=EMSMDB.DLL
    PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
    660A0003=02000000
    34140102=9eb4770074e411ce8c5e00aa004254e2
    66090003=0C000000

    [EMS_MSX]
    PR_DISPLAY_NAME=Microsoft Exchange Transport
    PR_PROVIDER_DISPLAY=Microsoft Exchange Transport
    PR_PROVIDER_DLL_NAME=EMSMDB.DLL
    PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
    66090003=00000000

    [EMS_Hook]
    PR_DISPLAY_NAME=MS Exchange Hook
    PR_PROVIDER_DISPLAY=MS Exchange Hook
    PR_PROVIDER_DLL_NAME=EMSMDB.DLL
    PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_TYPE=MAPI_HOOK_PROVIDER
    PR_RESOURCE_FLAGS=HOOK_INBOUND

    [EMABLT]
    PR_DISPLAY_NAME=Microsoft LDAP Directory
    PR_SERVICE_INSTALL_ID={6485D268-C2AC-11D1-AD3E-10A0C911C9C0}
    Providers=PRO_EMABLT
    PR_SERVICE_DLL_NAME=BJABLR.DLL
    PR_SERVICE_SUPPORT_FILES=EMABLT.DLL,BJABLR.DLL
    PR_SERVICE_DELETE_FILES=EMABLT.DLL,BJABLR.DLL
    PR_SERVICE_ENTRY_NAME=ServiceEntry
    ;WIZARD_ENTRY_NAME=WizardEntry
    PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
    6600001e=ldap.bigfoot.com
    6601001e=389
    6602001e=
    6603001e=
    6604001e=(&(mail=*)(|(mail=%s*)(|(cn=%s*)(|(sn=%s* )(givenName=%s*)))))
    6605001e=SMTP
    6606001e=mail
    6607001e=60
    6608001e=100
    6609001e=120
    660a001e=15
    660b001e=
    660c001e=OFF
    660d001e=OFF
    660e001e=NONE
    660f001e=OFF
    6610001e=postalAddress
    6611001e=cn
    6612001e=1

    [PRO_EMABLT]
    PR_PROVIDER_DLL_NAME=EMABLT.DLL
    PR_SERVICE_INSTALL_ID={6485D268-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_PROVIDER_DISPLAY=Microsoft LDAP Directory
    PR_RESOURCE_TYPE=MAPI_AB_PROVIDER

    [INTERSTOR]
    Providers=INTERSTOR_P
    PR_SERVICE_DLL_NAME=pstprx.dll
    PR_SERVICE_SUPPORT_FILES=pstprx.dll
    PR_SERVICE_DELETE_FILES=pstprx.dll
    PR_SERVICE_ENTRY_NAME=PRXServiceEntry@40
    PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
    PR_DISPLAY_NAME=Internet Folders
    PR_MDB_PROVIDER=4e495441f9bfb80100aa0037d96e0000

    [INTERSTOR_P]
    PR_PROVIDER_DLL_NAME=pstprx.dll
    PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
    PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
    PR_PROVIDER_DISPLAY=Internet Folders
    PR_MDB_PROVIDER=4e495441f9bfb80100aa0037d96e0000

    [O10ABP]
    PR_DISPLAY_NAME=Exchange Address Book
    Providers=O10_EMSABP
    PR_SERVICE_SUPPORT_FILES=EMSABP.DLL,emsui.dll
    Sections=MSEMS_MSMail_Section2
    PR_SERVICE_DLL_NAME=emsui.dll
    PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_SERVICE_ENTRY_NAME=EMSCfg
    PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY
    [MSEMS_MSMail_Section2]
    UID=13DBB0C8AA05101A9BB000AA002FC45A
    ; PR_PROFILE_VERSION=5.01
    66000003=01050000
    ; PR_PROFILE_CONFIG_FLAGS=CONFIG_SHOW_CONNECT_UI | CONFIG_USE_SMTP_ADDRESSES
    66010003=44000000
    ; PR_PROFILE_TRANSPORT_FLAGS=TRANSPORT_DOWNLOAD|TRAN SPORT_UPLOAD (->PST, etc)
    66050003=03000000
    ; PR_PROFILE_CONNECT_FLAGS=CONNECT_NO_RPC_ENCRYPTION
    66040003=02000000

    [O10_EMSABP]
    PR_DISPLAY_NAME=Exchange Address Book
    PR_PROVIDER_DISPLAY=Exchange Address Book
    PR_PROVIDER_DLL_NAME=EMSABP.DLL
    PR_SERVICE_INSTALL_ID={6485D26A-C2AC-11D1-AD3E-10A0C911C9C0}
    PR_RESOURCE_TYPE=MAPI_AB_PROVIDER
    [MSFAX XP]
    PR_DISPLAY_NAME=Fax Mail Transport
    Providers=MSFAX XPP
    PR_SERVICE_DLL_NAME=FAXXP.DLL
    PR_SERVICE_SUPPORT_FILES=FAXXP.DLL
    PR_SERVICE_ENTRY_NAME=ServiceEntry
    PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_NO_P RIMARY_IDENTITY
    [MSFAX XPP]
    PR_PROVIDER_DLL_NAME=FAXXP.DLL
    PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
    PR_RESOURCE_FLAGS=STATUS_NO_DEFAULT_STORE
    PR_DISPLAY_NAME=Fax Mail Transport
    PR_PROVIDER_DISPLAY=Fax Mail Transport
    [LSMS]
    PR_SERVICE_SUPPORT_FILES=LSMSCFG.DLL, LSMSSP.DLL, LSMSXP.DLL, LSMSUTIL.DLL
    PR_DISPLAY_NAME=Zimbra Collaboration Suite
    PR_SERVICE_ENTRY_NAME=LMServiceEntry
    PR_RESOURCE_FLAGS=SERVICE_SINGLE_COPY|SERVICE_PRIM ARY_IDENTITY
    Providers=LSMS_StoreP, LSMS_XportP
    PR_SERVICE_INSTALL_ID={c4fcd795-c051-46d9-80c5-37dc4440c092}
    PR_SERVICE_DLL_NAME=LSMSCFG.DLL
    WIZARD_ENTRY_NAME=LMWizardEntry
    [LSMS_StoreP]
    PR_PROVIDER_DLL_NAME=LSMSSP.DLL
    PR_PROVIDER_DISPLAY=ZCS Message Store
    PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE|STATUS_PRIM ARY_STORE
    PR_SERVICE_INSTALL_ID={c4fcd795-c051-46d9-80c5-37dc4440c092}
    PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
    PR_DISPLAY_NAME=Zimbra Private Folders
    [LSMS_XportP]
    PR_PROVIDER_DLL_NAME=LSMSXP.DLL
    PR_PROVIDER_DISPLAY=ZCS Transport
    PR_SERVICE_INSTALL_ID={c4fcd795-c051-46d9-80c5-37dc4440c092}
    PR_RESOURCE_TYPE=MAPI_TRANSPORT_PROVIDER
    PR_DISPLAY_NAME=Zimbra Private Folders
    PR_RESOURCE_FLAGS=STATUS_PRIMARY_IDENTITY
    [LSMS_Secondary]
    PR_SERVICE_SUPPORT_FILES=LSMSCFG.DLL, LSMSSP.DLL, LSMSXP.DLL, LSMSUTIL.DLL
    PR_DISPLAY_NAME=Zimbra Collaboration Suite
    PR_SERVICE_ENTRY_NAME=LMServiceEntryDelegateStore
    PR_RESOURCE_FLAGS=SERVICE_NO_PRIMARY_IDENTITY
    Providers=LSMS_StorePSecondary
    PR_SERVICE_INSTALL_ID={c4fcd795-c051-46d9-80c5-37dc4440c092}
    PR_SERVICE_DLL_NAME=LSMSCFG.DLL
    WIZARD_ENTRY_NAME=LMWizardEntry
    [LSMS_StorePSecondary]
    PR_PROVIDER_DLL_NAME=LSMSSP.DLL
    PR_PROVIDER_DISPLAY=ZCS Delegate Message Store
    PR_RESOURCE_FLAGS=STATUS_DEFAULT_STORE
    PR_SERVICE_INSTALL_ID={c4fcd795-c051-46d9-80c5-37dc4440c092}
    PR_RESOURCE_TYPE=MAPI_STORE_PROVIDER
    PR_DISPLAY_NAME=Zimbra Delegate Folders

  8. #28
    sam
    sam is offline Zimbra Employee
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    10

    Default

    enable zco logging and post the zco log after you try to create a profile.
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  9. #29
    support.txdistlcms.org is offline Active Member
    Join Date
    Oct 2007
    Posts
    37
    Rep Power
    7

    Default log files

    here are the log files when attempting to setup the Zimbra connection from the Mail icon in Control Panel

    zco.log-20071031T124600.480-rundll32.exe-496.log.txt

    zco.log-20071031T124604.965-rundll32.exe-496.log.txt

    TIA,
    -Keith

  10. #30
    sam
    sam is offline Zimbra Employee
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    10

    Default

    this is the CryptUnprotectData problem filed in bug 20721. We are working on this right now and will issue a patch as soon as its fixed and tested.
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

Page 3 of 6 FirstFirst 12345 ... LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Problems installing ZCS connector for Outlook
    By Millburn357 in forum Zimbra Connector for Outlook
    Replies: 18
    Last Post: 11-25-2009, 10:07 AM
  2. Outlook error after installing Outlook Connector
    By prox in forum Zimbra Connector for Outlook
    Replies: 3
    Last Post: 07-11-2007, 09:25 PM
  3. Outlook connector sync errors on 4.5.1
    By russgalleywood in forum Zimbra Connector for Outlook
    Replies: 10
    Last Post: 02-26-2007, 10:38 AM
  4. Activesync w/ Outlook Connector Kills Outlook
    By jnetman1 in forum Administrators
    Replies: 4
    Last Post: 04-27-2006, 11:58 AM
  5. Error installing Outlook connector
    By vshah in forum Zimbra Connector for Outlook
    Replies: 3
    Last Post: 04-18-2006, 05:14 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •