Message body missing in Outlook

[kdunphy]

Hi,

I have two users who are experiencing the same problem with Outlook where the email body is missing from the message. The message body is there when using zimbra web client. This has happened since upgrading to 4.5.4, I've also upgraded these two clients to the latest zimbra connector.

I'm also experiencing other odd behaviour I am wondering if it's related.

1. Disk filled up three days ago for no apparent reason, I had to delete a number of backups, etc. to recover.
2. Some of the graphs in the zimbra admin site have stopped working.
3. I'm not getting the message body in the daily admin reports.

These things have all happened in the last few days, anyone have a suggestion of where I should start looking?

Keith

[jholder]

Are you using FF?

[kdunphy]

I use firefox, but the client will use both FF and IE. However, the message body is available in the web browser, it's not available in Outlook.

[sam]

Can you save one of the blank message files as ".msg" files and attach it to this thread?

[kdunphy]

I was searching through the forum this morning and came accross this thread: Blank Email Body - Anti-Virus? It just so happens that the two users I am having this issue with have AVG installed. I'll uninstall AVG since they also have Norton Corp. ed. A/V installed, remove the zimbra profile and re-install. I'll submit another post if I continue to have problems.

thanks,

Keith