Results 1 to 5 of 5

Thread: Message body missing in Outlook

  1. #1
    kdunphy is offline Active Member
    Join Date
    Nov 2006
    Posts
    25
    Rep Power
    8

    Default Message body missing in Outlook

    Hi,

    I have two users who are experiencing the same problem with Outlook where the email body is missing from the message. The message body is there when using zimbra web client. This has happened since upgrading to 4.5.4, I've also upgraded these two clients to the latest zimbra connector.

    I'm also experiencing other odd behaviour I am wondering if it's related.

    1. Disk filled up three days ago for no apparent reason, I had to delete a number of backups, etc. to recover.
    2. Some of the graphs in the zimbra admin site have stopped working.
    3. I'm not getting the message body in the daily admin reports.

    These things have all happened in the last few days, anyone have a suggestion of where I should start looking?

    Keith

  2. #2
    jholder's Avatar
    jholder is offline Former Zimbran
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    20

    Default

    Are you using FF?

  3. #3
    kdunphy is offline Active Member
    Join Date
    Nov 2006
    Posts
    25
    Rep Power
    8

    Default

    I use firefox, but the client will use both FF and IE. However, the message body is available in the web browser, it's not available in Outlook.

  4. #4
    sam
    sam is offline Zimbra Employee
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    11

    Default

    Can you save one of the blank message files as ".msg" files and attach it to this thread?
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  5. #5
    kdunphy is offline Active Member
    Join Date
    Nov 2006
    Posts
    25
    Rep Power
    8

    Default AVG installed

    I was searching through the forum this morning and came accross this thread: Blank Email Body - Anti-Virus? It just so happens that the two users I am having this issue with have AVG installed. I'll uninstall AVG since they also have Norton Corp. ed. A/V installed, remove the zimbra profile and re-install. I'll submit another post if I continue to have problems.

    thanks,

    Keith

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Error message from Outlook connector
    By redhat in forum Zimbra Connector for Outlook
    Replies: 12
    Last Post: 01-05-2010, 01:42 AM
  2. Replies: 3
    Last Post: 07-19-2007, 02:00 AM
  3. Outlook - Empty Message Body
    By dwill in forum Administrators
    Replies: 4
    Last Post: 03-24-2007, 12:36 PM
  4. Traslation SVN tree status
    By meikka in forum I18N/L10N - Translations
    Replies: 7
    Last Post: 02-13-2007, 11:13 AM
  5. Message .msg and Outlook
    By Thibaut in forum Installation
    Replies: 1
    Last Post: 02-08-2007, 08:41 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •