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Thread: ZCS Connector -Error Installing

  1. #1
    bkcharly is offline Junior Member
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    Question ZCS Connector -Error Installing

    Hi All

    I'm getting this error when I install ZCS (V.1.3 )

    MsiExec.exe Unable to locate Component

    This Application has failed to start because LSLIB32.dll was not found. Re-installing the application may fix this problem

    Running Zimbra 4.5.3

    Windows XP SP2 - Outlook 2003 latest sp & service pack.

    I uninstall several times and repeat the process, same error,

    Un-install Outlook and re-install , same thing

    I have check to see if the profile was deleted & zimbra outlook files (after uninstall it )

    nothing....

    any suggestions ?

    TIA
    Carlos

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by bkcharly View Post
    I'm getting this error when I install ZCS (V.1.3 )
    I don't understand what that is.

    If you mean the Outlook Conector then the current version is ZimbraOlkConnector-4.5.3_GA_731_4.5.168.msi - you can download it from your server via the admin UI. Have you done that?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    bkcharly is offline Junior Member
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    Hi Bill

    yes that the version I have install, ZimbraOlkConnector-4.5.3_GA_731_4.5.168.msi

    from my server,

    and gives the error I indicate in my previous post

    tx
    Carlos

  4. #4
    jholder's Avatar
    jholder is offline Former Zimbran
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    This Application has failed to start because LSLIB32.dll was not found. Re-installing the application may fix this problem
    Google search that.

  5. #5
    bkcharly is offline Junior Member
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    I did nothing came up ....

    if I search only the mslib32.dll


    it came up that can be a pwsteal.etavirp.a trojan, is that what you where referring ?

    that this file can be a trojan ?

    TIA

    Carlos

  6. #6
    jholder's Avatar
    jholder is offline Former Zimbran
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    I"m a liar.
    Sorry

    So, try to redownload it. If that doesn't work, ensure that you ave enough permissions to run the app.

    Also, try to download something called ccleaner to clean out your HD.

  7. #7
    Klug's Avatar
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    Quote Originally Posted by jholder View Post
    Google search that.
    You'll be give two answers on "LSLIB32.dll" search, pointing to Zimbra's forum 8)

  8. #8
    sam
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    run the installer with msiexe and verbose logging enabled and post your log so we can see why lslib32 doesn't get installed. this is a library used by zco.
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  9. #9
    bkcharly is offline Junior Member
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    Sam,

    how do I run the installer with msiexe and verbose logging enabled ?

    what command do I need to run....

    tx
    Carlos

  10. #10
    sam
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    msiexe.exe /i <name of msi> /lv <name of log file>

    type msiexe.exe for all the options
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

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