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Thread: Send/Receive not showing error in Outlook

  1. #1
    mansuper is offline Special Member
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    Default Send/Receive not showing error in Outlook

    In a scenario, where the Zimbra server configuration settings were changed by the admin and which were not updated by the users, when the users press SEND/RECEIVE button in the MS Outlook, why is it not showing errors and simply saying that there are no emails?

  2. #2
    sam
    sam is offline Zimbra Employee
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    where are you looking? can you attach a screenshot?
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  3. #3
    mansuper is offline Special Member
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    Hi Sam,

    Since there is no error I could find, I cannot attach any screenshot for this issue.

    To be more detail, suppose if in the Outlook the server name in the SERVER CONFIGURATION is working with an IP address 200.20.2.2.

    Now if the admin has changed the IP address of zimbra server and the user is still using the old IP address. When he presses SEND/RECEIVE button, he should see some error saying something like "an error occurred" since he has to change the IP address in his email accounts settings. But this is not happening. Instead of prompting some error, it says "Send/Receive Complete" assuming that there are no new email messages.

    Sorry, if I am confusing you. But I feel that I tried to explain the problem to my best.

    Thanks

  4. #4
    sam
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    The sync status is displayed in the Zimbra progress dialog

    tools->send/receive->send/receive settings->zimbra show progress
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

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