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Thread: Messages hanging out in the outbox.

  1. #1
    azilber is offline Senior Member
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    Feb 2007
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    Default Messages hanging out in the outbox.

    Hi All,

    I'm using the latest 4.5.2 bugfixed ZCO on winxp and office 2003. So far so good, except for one user. I setup his account, it looked good. Outlook created 'outbox1' as his outbox.

    Sometimes, when he sends emails, they don't get sent. They'll just hand around the outbox. When he restarts outlook then it'll get sent. Also, his sent email has problems syncing.

    Any ideas?

    -Alex

  2. #2
    sam
    sam is offline Zimbra Employee
    Join Date
    Aug 2005
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    Default

    Shutdown outlook
    run ZcoLogCtl.exe and enable logging with http tracing
    Start outlook
    repro the problem
    shutdown outlook
    post the logs to this forum

    ZcoLogCtl is located under

    <Program Files>\Common Files\System\MSMAPI\<LCID>\ZcoLogCtl.exe
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

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