ZCO fails after upgrade to 4.5

[awbecker]

Originally Posted by henry

Paul
Do you have any other Outlook connector installed?
Something like Microsoft Office(MSN) Connector?

Regards
Henry

Henry, I do not have any other Outlook add-ins of any kind installed.

[Matt Rhoades]

Zimbra QA created a network with roaming profiles with Windows 2003 enterprise server and Windows XP clients.

Logged in as a domain user with a roaming profile where the profile was saved on the 2003 server. Then, initial sync'ed an account using the 4.0.5 connector. Everything was ok.

Then, upgraded to the 4.5.1 connector (Not using GPO). Opened outlook and synced new changes. Everything was ok.

Is there anything particular about the roaming profiles that you used? My profile was the default Windows 2003 profile, with the only change to Properties -> Profile -> User Profile -> Profile path: set to "\\server\profiles\user". "\\server\profiles" was shared to all. "\\server\profiles\user" was owned by the user and shared to the user with full rights.

[henry]

Originally Posted by paul123

No it was a fresh install of windows, as we use roaming profiles it did have the outlook profiles already setup though.

Does it work for you if you create new profile with 4.5.1?

[paul123]

Yes I actually fixed this problem on the PC. As I said in one of the earlier posts I can't remember exactly what I did but I think I made a new profile with a totally new name. Next PC I do a fresh install on i will make a note of what I did to fix it.

[awbecker]

subject line says it all.

[jhoelz]

I have a user with OL 2003 a fresh profile and ZCO 4.5.4 and he receives the same message "Unable to open your default email folders"

[henry]

What exact version do you using?
i mean i need a build number

[henry]

and can you export Outlook registry settings
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\11.0\ Outlook
nad send them to me (henryATzimbra.com)

[jhoelz]

OK if I have the user with the problems contact you?

[henry]

no problem