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Thread: ZCO fails after upgrade to 4.5

  1. #21
    awbecker is offline Junior Member
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    Quote Originally Posted by henry View Post
    Paul
    Do you have any other Outlook connector installed?
    Something like Microsoft Office(MSN) Connector?

    Regards
    Henry
    Henry, I do not have any other Outlook add-ins of any kind installed.

  2. #22
    Matt Rhoades is offline Zimbra Employee
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    Zimbra QA created a network with roaming profiles with Windows 2003 enterprise server and Windows XP clients.

    Logged in as a domain user with a roaming profile where the profile was saved on the 2003 server. Then, initial sync'ed an account using the 4.0.5 connector. Everything was ok.

    Then, upgraded to the 4.5.1 connector (Not using GPO). Opened outlook and synced new changes. Everything was ok.

    Is there anything particular about the roaming profiles that you used? My profile was the default Windows 2003 profile, with the only change to Properties -> Profile -> User Profile -> Profile path: set to "\\server\profiles\user". "\\server\profiles" was shared to all. "\\server\profiles\user" was owned by the user and shared to the user with full rights.

  3. #23
    henry's Avatar
    henry is offline Zimbra Employee
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    Quote Originally Posted by paul123 View Post
    No it was a fresh install of windows, as we use roaming profiles it did have the outlook profiles already setup though.
    Does it work for you if you create new profile with 4.5.1?
    Regards
    Henry

  4. #24
    paul123 is offline Active Member
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    Yes I actually fixed this problem on the PC. As I said in one of the earlier posts I can't remember exactly what I did but I think I made a new profile with a totally new name. Next PC I do a fresh install on i will make a note of what I did to fix it.

  5. #25
    awbecker is offline Junior Member
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    Default Anybody know if this issue is fixed in 4.5.2?

    subject line says it all.

  6. #26
    jhoelz is offline Special Member
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    I have a user with OL 2003 a fresh profile and ZCO 4.5.4 and he receives the same message "Unable to open your default email folders"

  7. #27
    henry's Avatar
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    What exact version do you using?
    i mean i need a build number
    Regards
    Henry

  8. #28
    henry's Avatar
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    and can you export Outlook registry settings
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\11.0\ Outlook
    nad send them to me (henryATzimbra.com)
    Regards
    Henry

  9. #29
    jhoelz is offline Special Member
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    OK if I have the user with the problems contact you?
    Last edited by jhoelz; 04-20-2007 at 02:04 PM. Reason: missed a word :)

  10. #30
    henry's Avatar
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    no problem
    Regards
    Henry

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