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Thread: Problem with meeting invitations

  1. #1
    denisb is offline Active Member
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    Default Problem with meeting invitations

    Recently one of my users has begun receiving meeting invitations in Outlook as plain text instead of the expected Meeting invitations view Outlook provides. If the user instead logs into the Zimbra Client, the meeting invitation displays as expected.

    I have included a anonymized version of an example invite below :
    Code:
    X-Zimbra-Tags:
    
    X-Zimbra-Flags: u
    
    X-Zimbra-Received: 1167985543000
    
    X-Zimbra-Modified: 1167985543000
    
    X-Zimbra-Conv: -35181
    
    Received: from localhost (localhost.localdomain [127.0.0.1])
    
          by mailserver.company.com (Postfix) with ESMTP id DDD4C4C596;
    
          Fri,  5 Jan 2007 09:25:42 +0100 (CET)
    
    X-DSPAM-Result: Innocent
    
    X-DSPAM-Processed: Fri Jan  5 09:25:42 2007
    
    X-DSPAM-Confidence: 0.9997
    
    X-DSPAM-Probability: 0.0000
    
    X-DSPAM-Signature: 459e0b86103661804284693
    
    X-DSPAM-Factors: 27,
    
    X-Virus-Scanned: amavisd-new at
    
    X-Spam-Score: -3.938
    
    X-Spam-Level:
    
    X-Spam-Status: No, score=-3.938 tagged_above=-10 required=6.4
    
          tests=[ALL_TRUSTED=-1.8, AWL=-0.282, BAYES_00=-2.599, DSPAM_HAM=-0.1,
    
          HTML_50_60=0.134, HTML_MESSAGE=0.001, MPART_ALT_DIFF_COUNT=0.708,
    
          UPPERCASE_25_50=0]
    
    Received: from mailserver.company.com ([127.0.0.1])
    
          by localhost (mailserver.company.com [127.0.0.1]) (amavisd-new, port 10024)
    
          with ESMTP id LhAOIFTxLxJj; Fri,  5 Jan 2007 09:25:42 +0100 (CET)
    
    Received: from mailserver.company.com (mailserver.company.com [195.159.34.171])
    
          by mailserver.company.com (Postfix) with ESMTP id 56E364C55F;
    
          Fri,  5 Jan 2007 09:25:42 +0100 (CET)
    
    Message-ID: <23981902.32131167985542321.JavaMail.root@mailserver.company.com>
    
    Date: Fri, 5 Jan 2007 09:25:42 +0100 (CET)
    
    From: =?utf-8?Q?Sender_Name?= <sender@company.com>
    
    To: =?utf-8?Q?Bj=C3=Recipient__One?= <recipient1@company.com>,
    
          =?utf-8?Q?Recipient_Two?= <recipient2@company.com>,
    
          Recipient  Three <recipient3@company.com>,
    
          Recipient Four <recipient4@company.com>,
    
          =?utf-8?Q?Recipient_Five?= <recipient5@company.com>,
    
          Resource <resource1@company.com>
    
    Subject: =?utf-8?Q?Subject?=
    
    MIME-Version: 1.0
    
    Content-Type: multipart/alternative;
    
          boundary="----=_Part_647_9976867.1167985542320"
    
     
    
    ------=_Part_647_9976867.1167985542320
    
    Content-Type: text/plain; charset=utf-8
    
    Content-Transfer-Encoding: quoted-printable
    
     
    
    The following meeting has been modified:
    
     
    
    Subject: Subject of invite
    
    Organizer: Sender <sender@company.com>=20
    
     
    
    Location: Resource [MODIFIED]
    
    Time: 1:00:00 PM - 2:00:00 PM [MODIFIED]
    
     Recurrence: Every Monday. No end date. Effective May 15, 2006. [MODIFIED]
    
     
    
    Invitees: Recipient One <recipient1@company.com>; Recipient Two <recipient2@company.com>; Recipient  Three <recipient3@company.com>; Recipient Four=  <recipient4@company.com>; Recipient Five <recipient5@company.com>; Sender <sender@company.com>=20
    
     
    
    *~*~*~*~*~*~*~*~*~*
    
     
    
     
    
     
    
    ------=_Part_647_9976867.1167985542320
    
    Content-Type: text/html; charset=utf-8
    
    Content-Transfer-Encoding: quoted-printable
    
     
    
    <h3>The following meeting has been modified:</h3>
    
     
    
    <p>
    
    <table border=3D'0'>
    
    <tr><th align=3Dleft>Subject:</th><td>Subject </td></tr> <tr><th align=3Dleft>Organizer:</th><td>Sender &lt;sender@company.com&gt; </td></tr> </table> <p> <table border=3D'0'> <tr><th align=3Dleft>Location:</th><td>Resource [MODIFIED]</td></tr> <tr><th align=3Dleft>Time:</th><td>1:00:00 PM - 2:00:00 PM [MODIFIED]  </td></tr><tr><th align=3Dleft>Recurrence:</th><td>Every Monday. No end da= te. Effective May 15, 2006. [MODIFIED]</td></tr> </table> <p> <table border=3D'0'> <tr><th align=3Dleft>Invitees:</th><td>Recipient One <recipient1@company.com>; Recipient Two <recipient2@company.com>; Recipient  Three <recipient3@company.com>; Recipient Four <recipient4@company.com>; Recipient Five <recipient5@company.com>; Sender <sender@company.com> </=
    
    td></tr></table>
    
    <div>*~*~*~*~*~*~*~*~*~*</div><br><html><body><br></body></html>
    
    ------=_Part_647_9976867.1167985542320
    
    Content-Type: text/calendar; name=meeting.ics; method=REQUEST; charset=utf-8
    
    Content-Transfer-Encoding: quoted-printable
    
     
    
    BEGIN:VCALENDAR
    
    PRODID:Zimbra-Calendar-Provider
    
    VERSION:2.0
    
    METHOD:REQUEST
    
    BEGIN:VTIMEZONE
    
    TZID:(GMT+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / Vienna BEGIN:STANDARD DTSTART:16010101T030000 TZOFFSETTO:+0100 TZOFFSETFROM:+0200 RRULE:FREQ=3DYEARLY;WKST=3DMO;INTERVAL=3D1;BYMONTH=3D10;BYDAY=3D-1SU
    
    END:STANDARD
    
    BEGIN:DAYLIGHT
    
    DTSTART:16010101T020000
    
    TZOFFSETTO:+0200
    
    TZOFFSETFROM:+0100
    
    RRULE:FREQ=3DYEARLY;WKST=3DMO;INTERVAL=3D1;BYMONTH=3D3;BYDAY=3D-1SU
    
    END:DAYLIGHT
    
    END:VTIMEZONE
    
    BEGIN:VEVENT
    
    UID:321e8f3c-8d49-42cc-80b9-5994da245216
    
    RRULE:FREQ=3DWEEKLY;INTERVAL=3D1;BYDAY=3DMO
    
    ORGANIZER:MAILTO:sender@company.com
    
    SUMMARY:Subject
    
    DTSTART;TZID=3D"(GMT+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / = Vie  nna":20060515T130000
    
    DTEND;TZID=3D"(GMT+01.00) Amsterdam / Berlin / Bern / Rome / Stockholm / Vi= enn  a":20060515T140000 LOCATION:Resource STATUS:CONFIRMED X-MICROSOFT-CDO-BUSYSTATUS:BUSY X-MICROSOFT-CDO-INTENDEDSTATUS:BUSY
    
    TRANSP:OPAQUE
    
    ATTENDEE;CN=3DRecipient One;PARTSTAT=3DNEEDS-ACTION;RSVP=3DTRUE;R=
    
    OLE=3DREQ-PART
    
     ICIPANT:MAILTO:recipient1@company.com
    
    ATTENDEE;CN=3DRecipient Two;PARTSTAT=3DNEEDS-ACTION;RSVP=3DTRUE;ROLE=3DRE=
    
    Q-PARTICIPANT:
    
     MAILTO:recipient2@company.com
    
    ATTENDEE;CN=3DRecipient  Three;PARTSTAT=3DNEEDS-ACTION;RSVP=3DTRUE;ROLE=3DRE=
    
    Q-PARTICI
    
     PANT:MAILTO:recipient3@company.com
    
    ATTENDEE;CN=3DRecipient Four;PARTSTAT=3DNEEDS-ACTION;RSVP=3DTRUE;ROLE=3DRE=
    
    Q-PARTICI
    
     PANT:MAILTO:recipient4@company.com
    
    ATTENDEE;CN=3DRecipient Five;PARTSTAT=3DNEEDS-ACTION;RSVP=3DTRUE;R=
    
    OLE=3DREQ-PART
    
     ICIPANT:MAILTO:recipient5@company.com
    
    ATTENDEE;CN=3DSender;PARTSTAT=3DNEEDS-ACTION;RSVP=3DTRUE=
    
    ;ROLE=3DREQ-PA
    
     RTICIPANT:MAILTO:sender@company.com
    
    ATTENDEE;CN=3DResource;PARTSTAT=3DNEEDS-ACTION;RSVP=3DTRUE;ROLE=3DNON-PARTICIP=
    
    ANT;CUTYP
    
     E=3DRESOURCE:MAILTO:resource1@company.com
    
    DTSTAMP:20070105T082542Z
    
    SEQUENCE:2
    
    DESCRIPTION:The following meeting has been modified:\n\nSubject: Subject \n
    
     Organizer: Sender <sender@company.com> \n\nLocation: Resource [M= ODIFIED
    
     ]\nTime: 1:00:00 PM - 2:00:00 PM [MODIFIED]\n Recurrence: Every Monday. No=  e  nd date. Effective May 15\, 2006. [MODIFIED]\n\nInvitees: Recipient One
    
      <recipient1@company.com>\; Recipient Two <recipient2@company.com>\; Recipient Three <  recipient3@company.com>\; Recipient Four <recipient4@company.com>\; Recipient Five <recipient5@company.com>\; Sender <sender@company.com> \n  \n*~*~*~*~*~*~*~*~*~*\n\n\n END:VEVENT END:VCALENDAR
    
    ------=_Part_647_9976867.1167985542320--
    This is Zimbra 4.0.5, with Outlook 2003 (Norwegian) including all latest post-SP2 patches to Office. The connector is also 4.0.5.
    Last edited by denisb; 01-10-2007 at 01:42 AM. Reason: Add info on versions.

  2. #2
    inigoml's Avatar
    inigoml is offline Project Contributor
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    Arrow Outlook bug with extended chars

    Hi denisb.

    This is a known (and fixed) bug for Outlook Connector.
    It happens when a user or resource included as attendee in a meeting request has extended ascii chars in his name (for example, my name, 'IŮigo' has this problem since 'Ů' is extended ascii).
    The bug was fixed one month ago, but it has not be included in version 4.0.5. According to bugzilla, it will be included in next major release, that is, in 4.5 NE . Mid january.

  3. #3
    denisb is offline Active Member
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    Default

    Thanks for the information! That seems very plausible as an explanation as at least two of the invitees have norwegian chars in their names.

  4. #4
    pbruna is offline Project Contributor
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    Default I have this problem also

    We are having the same problem with Zimbra 4.5.5.
    Any ideas why?
    Patricio Bruna
    http://www.itlinux.cl

  5. #5
    paullinator is offline Junior Member
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    Default same here, but with imported email in v4.5

    X-Zimbra-Tags:
    X-Zimbra-Flags: r
    X-Zimbra-Received: 1183754817000
    X-Zimbra-Modified: 1183840315000
    X-Zimbra-Change: 52686
    X-Zimbra-Revision: 52686
    X-Zimbra-Conv: 54878
    MIME-Version: 1.0
    DomainKey-Signature: a=rsa-sha1; q=dns; c=nofws; s=s1024; d=yahoo.com;
    h=X-YMail-OSG:Received:X-Mailerate:From:Subject:To:MIME-Version:Content-Type:Message-ID;
    b=AO9kngtPqR9w9EuC64X+YVE6UPbNuvjaDh5LEPrXy7q3IDYH e/+f7CIrIBKHhs4zeXWE5nLm/5d0NNC2QJprOANIqE97PO2WakUz/r25rX1F4x613MwBs03L4dt1zZm+d0YtrtzKpGCgW8X8xun450J s+hEx21DiylnGgBpGSSU=;
    X-YMail-OSG:
    WgxLCq4VM1mhMUNRgnb418ste82HlTzk.0x8K3ePDfNuFrFAmQ 34wzp_uP7TEJOfBz6wGZk.DBXHUFbvC0Y7jbVHarYWklJj81J8 T3SJTlW8ur3SEJ82km_I0M73Nw--
    X-Mailer: YahooMailRC/651.38 YahooMailWebService/0.7.41.16
    X-wallfire-MailScanner-Information: Please contact the ISP for more
    information
    X-wallfire-MailScanner: Found to be clean
    X-wallfire-MailScanner-SpamCheck: not spam, SpamAssassin (score=-0.74,
    required 3.75, BAYES_20 -0.74)
    X-wallfire-MailScanner-From: jonesy_castro@yahoo.com
    X-Spam-Status: No
    Return-Path: jonesy_castro@yahoo.com
    X-OriginalArrivalTime: 06 Jul 2007 20:46:56.0131 (UTC)
    FILETIME=[CA691D30:01C7C00E]
    X-MS-Exchange-Organization-PRD: yahoo.com
    Received-SPF: None (exedge01.netplexity.local: jonesy_castro@yahoo.com does
    not designate permitted sender hosts)
    X-MS-Exchange-Organization-PCL: 2
    X-MS-Exchange-Organization-Antispam-Report:
    DV:3.3.5506.600;SV:3.3.5506.1087;SID:SenderIDStatu s None
    X-MS-Exchange-Organization-SCL: 0
    X-MS-Exchange-Organization-SenderIdResult: NONE
    Date: Fri, 6 Jul 2007 20:46:45 -0000
    X-Zimbra-Received: Fri, 6 Jul 2007 20:46:57 -0000
    From: "Angelina.Jonesy.Castro" <jonesy_castro@yahoo.com>
    To: Mark Nakanishi <MarkNakanishi@msn.com>, Paul Puey <>, "Paul Puey
    [paul@summermadness.com]" <>, "hhboy77@yahoo.com" <hhboy77@yahoo.com>,
    Diana Doon <doonbug@hotmail.com>
    Subject: Re: What happened? =(
    X-Priority: 3
    Message-ID: <479325.83768.qm@web90611.mail.mud.yahoo.com>
    Content-Type: multipart/alternative;
    boundary="------------Boundary-00=_E3WTywnDBvjmh91auWKg"

    --------------Boundary-00=_E3WTywnDBvjmh91auWKg
    Content-Type: text/plain; charset=us-ascii;
    Content-Transfer-Encoding: Quoted-printable

    That's 3 for the 15th - Diana, Mark and me. =20 =20 Please please please say that this evening works for you guys - Paul and = Hubert. =20

    =20
    Angelina E. Castro=20
    =22jonesy=22

    =20
    =20


    ----- Original Message ----
    From: Mark Nakanishi <MarkNakanishi=40msn.com>
    To: jonesy_castro=40yahoo.com; paul=40poleng.net; = paul=40summermadness.com; hhboy77=40yahoo.com; Diana Doon = <doonbug=40hotmail.com>
    Sent: Friday, July 6, 2007 4:35:34 AM
    Subject: Re: What happened? =3D(


    Sunday the 15th is open....I think. 90% sure it's free.
    Hope we can all get in sync with our schedules=21

    =09----- Original Message -----=20
    =09From: Diana Doon <mailto:doonbug=40hotmail.com> =20
    =09To: jonesy_castro=40yahoo.com ; paul=40poleng.net ; = paul=40summermadness.com ; marknakanishi=40msn.com ; hhboy77=40yahoo.com=20
    =09Sent: Monday, July 02, 2007 6:21 PM
    =09Subject: Re: What happened? =3D(


    =09Sunday July 15th works for me. If we can't do the 15th, sounds like = we'll have to start looking at August dates. Hubert, you mentioned that = you won't be around on the 14th. Does the 15th work for you? And how = about you Mark? I should have a couch sometime around the 10th of this = month (finally=21), so at least I'll have more places for you guys to sit = (that is, if the couch works out in the space I have - cross your = fingers=21). I don't have a dining room table quite yet, but we can use = the bar seating and I have a table in the backyard that we can use too. = We'll be able to make do. Hopefully we'll be able to get together soon to = take advandage of the perfect backyard BBQ summer weather=21

    =09Diana
    =09

    =09=09
    ________________________________

    =09=09From: =22Angelina.Jonesy.Castro=22 <jonesy_castro=40yahoo.com>
    =09=09To: Paul Puey <paul=40poleng.net>, Diana Doon = <doonbug=40hotmail.com>, =22Paul Puey =
    <=5C=5Bpaul=40summermadness.com=5C=5D>=22 <paul=40summermadness.com>, mark = nakanishi <marknakanishi=40msn.com>, Hubert Huang <hhboy77=40yahoo.com>
    =09=09Subject: Re: What happened? =3D(
    =09=09Date: Mon, 2 Jul 2007 14:58:30 -0700 (PDT)
    =09=09
    =09=09
    =09=09Only July 15 works for me. I=22m busy the 14th and out of town the = 20th-22nd. THen, won't be back til the 11th of August. =20 =09=09=20 =09=09Man oh man.
    =09=09=20
    =09=09=20
    =09=09Angelina E. Castro=20
    =09=09 =22jonesy=22
    =09=09
    =09=09=20
    =09=09=20


    =09=09----- Original Message ----
    =09=09From: Paul Puey <paul=40poleng.net>
    =09=09To: Angelina.Jonesy.Castro <jonesy_castro=40yahoo.com>; Diana Doon = <doonbug=40hotmail.com>; =22Paul Puey =5Bpaul=40summermadness.com=5D=22 = <paul=40summermadness.com>; mark nakanishi <marknakanishi=40msn.com>; = Hubert Huang <hhboy77=40yahoo.com>
    =09=09Sent: Monday, July 2, 2007 2:53:38 PM
    =09=09Subject: RE: What happened? =3D(
    =09=09
    =09=09
    =09=09Ok, I'm free the wknds of jul 14 n 21st. I thought we actually = decided on one of those days. How bout u guys n girls?
    =09=09
    =09=09-----Original Message-----
    =09=09From: =22Angelina.Jonesy.Castro=22 <jonesy_castro=40yahoo.com>
    =09=09To: =22Diana Doon=22 <doonbug=40hotmail.com>; =22Paul Puey =
    =5Bpaul=40summermadness.com=5D=22 <paul=40summermadness.com>; =22mark =
    nakanishi=22 <marknakanishi=40msn.com>; =22Hubert Huang=22 = <hhboy77=40yahoo.com>
    =09=09Sent: 6/22/07 1:22 PM
    =09=09Subject: What happened? =3D(
    =09=09
    =09=09
    =09=09Was there ever a rescheduled date? =20 =09=09=20 =09=09And finally....as promised....a picture. Perhaps it will motivate = us to get the next date set. =20 =09=09=20 =09=09Angelina E. Castro=20
    =09=09 =22jonesy=22
    =09=09
    =09=09=20
    =09=09=20

  6. #6
    Dan Buettner is offline Starter Member
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    Default Also having problem with meeting requests

    I'll add in my $.02. Meeting request generated from Zimbra Web and read in Outlook shows the full plaintext message content, not the pretty-printed meeting info you expect to see in Outlook. We're on 4.5.6 server but have not updated to 4.5.6 Outlook connector on the advice of our ISP, due to problems with 4.5.6 connector. That means most of our users are on 4.5.4 I think.

    Has anyone learned any more about this problem?

  7. #7
    SeanG is offline Zimbra Employee
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    Default

    I've just tested this against the pre-release ZCO connector for 4.5.7, and meeting requests are rendering correctly in the Zimbra Web client and in Outlook. I've checked requests created in Outlook and created in ZWC, and they're both looking good.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  8. #8
    SeanG is offline Zimbra Employee
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    Default

    Forgot to mention, you can download the pre-release connector from support.zimbra.com.
    Bugzilla - Wiki - Downloads - Before posting... Search!

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