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Thread: Shared Contacts not syncing

  1. #1
    johngoutbeck is offline Junior Member
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    Aug 2011
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    Edmonton, Alberta, Canada
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    Unhappy Shared Contacts not syncing

    Hello All;

    Setup: Zimbra Network Edition 8.02 on SLES 11 SP2, Win 7 SP1 32bit, Outlook 2010, Zimbra Outlook Connector 8.02

    User setup: All users sync the mail and their personal contacts.

    Share contact folder setup: 1 User has created a new contact folder, added some contacts, several contact groups and contacts within the groups. Shared out the new contact folder from within Outlook with 2 as Administrator access and the users (via group) Reviewer access. The users must accept the shared folder from within the Zimbra Ajax web client and from the Outlook client, click on the Zimbra tab, share status and checkmark the shared contact folder, now the shared folder can be seen in the Outlook client.

    Issue:
    Within Outlook, the users and admins of the shared folder sees the shard folder, shared contacts and contact groups, but for some (1-4) of the contact groups, the contacts within the group, but for rest of the contact groups, the contacts within the group are empty. If the users login into the Zimbra Ajax web client, then they can see all the shared contacts, contact groups and all the contacts within the groups. So the Zimbra Outlook Connector is not fully syncing the shared contact folder.

    I've unshared the contact folder and shared it again (from within Outlook and the Zimbra Ajax web client), and still the issue exists.

    Any suggestions, ideas, good wild guesses to remedy this.

  2. #2
    cavj1 is offline Active Member
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    Jul 2011
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    NY
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    Default

    Were you ever able to resolve this issue?

    Banging my head against the wall right now with this and it started duplicating item in the users folder within Outlook...

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