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Thread: Outlook Connector crashes

  1. #1
    vesuvius is offline Beginner Member
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    Default Outlook Connector crashes

    Hello,

    Our management decided to migrate us to Zimbra. However, since I don't like searching in my browser tabs to locate the Zimbra tab, and I wish to have mail notification in the form of a small envelope in the System Tray, I decided to try Zimbra Desktop. However, Zimbra desktop does not show all my folders (btw, they are shown in the web client) and it STILL doesn't show the little envelope in the System Tray. As a last resort, I decided to try the Outlook Connector. However, with it, Outlook ALWAYS crashes during some sync tasks in the beginning. It has never been able to sync properly and I have tried around 10-20 times already. Sometimes it crashes after 5-10 minutes, sometimes it crashes after a few second. The only immutable thing is that it crashes. I have attached screenshots of the sync tasks:

    tasks.png

    and of the crash:

    crash.png

    So, what can I do now? Nothing works properly. My initial experience with Zimbra has been abysmal. Is there a way for me to use Outlook without crashing?

    We use:

    Microsoft Office Windows 7 Enterprise
    Version 6.1.7601 Service Pack 1 Build 7601
    6 GB RAM
    4-core Intel Xeon E5520 @ 2.27 GHz

    Microsoft Office Professional Plus 2007
    Outlook 2007 (12.0.6661.5003) SP2 MSO (12.0.6562.5003)

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by vesuvius View Post
    So, what can I do now? Nothing works properly. My initial experience with Zimbra has been abysmal. Is there a way for me to use Outlook without crashing?
    You really should get your company help desk (if you have one) or mail Administrator to look at this problem, if it really is a problem with the connector they can raise a support case.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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