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Thread: connector 7.2.1

  1. #1
    rusty is offline Loyal Member
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    Default connector 7.2.1

    is it possible to download the new 7.2.1 connector msi file to the ZCS NE server so that Outlook users are prompted to upgrade automatically?

  2. #2
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    brwatters is offline Special Member
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    su - zimbra -c /opt/zimbra/libexec/zmupdatezco /path/to/file/ZimbraConnectorOLK_7.2.1.520_x86.msi

  3. #3
    rusty is offline Loyal Member
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    Thank you br

  4. #4
    maumar is offline Elite Member
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    i read the source of
    Code:
    /opt/zimbra/libexec/zmupdatezco
    i can't understand what it does different by rm-ing wrong ZimbraConnectorOLK_7.2.0.517_x86.msi
    into download dir, copy into it the rigth one, change 7.2.0 with 7.2.1 into index.html.

    I am unable to see what i does
    so that Outlook users are prompted to upgrade automatically?
    the last:
    ${zimbra_home}/bin/zmmailboxdctl update
    maybe?

    I ask this as tomorrow morning 70 users should be prompted to upgrade automatically otherwise i am lost

  5. #5
    maumar is offline Elite Member
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    Default "outlook is not installed on the system

    I have just opened a support case, when upgrading to
    ZimbraConnectorOLK_7.2.1.520_x86.msi
    on a windows 7 system, I get:
    "outlook is not installed on the system" in local language (italian)
    Last edited by maumar; 08-26-2012 at 10:57 PM.

  6. #6
    maumar is offline Elite Member
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    after customer have runned with log enabled:

    The critical lines in the log is
    Code:
    CA LOG: Entering CheckOLInstalled.
    CA LOG: UILevel = 5
    CA LOG: PLATFORM = x86
    CA LOG: Entering GetOutlookVersion.
    CA LOG: Failed to get value of registry OUTLOOK_APPLICATION_VERSION_KEY, error = 2l.
    CA LOG: Leaving GetOutlookVersion.
    CA LOG: GetOutlookVersionString failed.
    CA LOG: Failed to determine Outlook version.
    CA LOG: Leaving CheckOLInstalled.
    CA LOG: AbortProfileCreation. Failed to open event EvtAbortZimbraProfileCreate. Error 0x2
    CustomAction DetectOutlookVersionCA returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)
    Fine operazione 09:49:07: DetectOutlookVersionCA. Valore restituito 3.
    Fine operazione 09:49:07: INSTALL. Valore restituito 3.
    like in older post: [SOLVED] ZCO fails with "Outlook is not installed on your system"

    but the solution is not suitable for a company with 70 outlook connector at 7.0.1 and zimbra 7.2.0, as u can imagine:
    Code:
    Finally solved by reinstalling Windows, thank you
    Last edited by maumar; 06-04-2012 at 01:49 AM.

  7. #7
    maumar is offline Elite Member
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    at last, we have solved adding the key that was missing
    not more not less

  8. #8
    maumar is offline Elite Member
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    without issuing this command:
    Code:
    su - zimbra  -c /opt/zimbra/libexec/zmupdatezco /path/to/file/ZimbraConnectorOLK_7.2.1.520_x86.msi
    outlook does not ask to upgrade
    someone can confirm?
    I have always issued this command in my previous 7.2.0 installations so i can't say

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