Local Failure Notice

[hollosym]

Some users have been getting the below error and I can't pinpoint what appointment is causing the problems from the error report.
We are using version 6.0.10_GA_2692.NETWORK Dec 15, 2010

Can anyone help?

-----Original Message-----
From: Nick [mailto:n]
Sent: None
To: Cassandra T
Subject: Local Failure Notice
Importance: High

This e-mail was generated for technical support purposes.

Sync Type: Delta Sync

Sync Token (before request): 36979

Sync Token (most current): 36991

Store: Zimbra - Cassandra T

Computer Name: WC-GRAD01

ZCO Version: 6.0.6089.9

Server Version: 6.0.10_GA_2692

Error IDs:
id (25905) type(appointment)

[hollosym]

I think I found the solution. In the attached obj_response_25905.xml file it shows the recurring calendar item name and I had the user delete this and recreate it. Hopefully this fixes the problem.


- <soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
- <soap:Header>
<context xmlns="urn:zimbra" />
</soap:Header>
- <soap:Body>
- <GetAppointmentResponse xmlns="urn:zimbraMail">
- <appt f="" uid="040000008200E00074C5B7101A82E00800000000B023E A6AF013CC01000000000000000010000000746DCA29D2E78B4 0B3B1760EB26EDC43" id="25905" rev="36980" d="1310559570000" nextAlarm="1310896800000" t="64" s="0" md="1310559570" ms="36980" l="10">
- <inv id="25904" seq="0" compNum="0" type="appt">
- <comp uid="040000008200E00074C5B7101A82E00800000000B023E A6AF013CC01000000000000000010000000746DCA29D2E78B4 0B3B1760EB26EDC43" d="1310559570000" allDay="1" status="CONF" noBlob="1" isOrg="1" class="PUB" loc="LTU" compNum="0" apptId="25905" url="" fb="F" calItemId="25905" x_uid="040000008200E00074C5B7101A82E00800000000B02 3EA6AF013CC01000000000000000010000000746DCA29D2E78 B40B3B1760EB26EDC43" name="Todd Class" seq="0" fba="F" rsvp="0" method="PUBLISH" transp="T">

[phoenix]

Originally Posted by hollosym

Some users have been getting the below error and I can't pinpoint what appointment is causing the problems from the error report.

Is this a question about Zimbra Desktop (which is where you've posted)?

[hollosym]

Originally Posted by phoenix

Is this a question about Zimbra Desktop (which is where you've posted)?

You are right, sorry, I believe this should go some where under Zimbra Collaboration Suite, but I don't know where. I'm an admin so maybe "Administrators"? Can you move this post to the correct forum?

[phoenix]

Originally Posted by hollosym

You are right, sorry, I believe this should go some where under Zimbra Collaboration Suite, but I don't know where. I'm an admin so maybe "Administrators"? Can you move this post to the correct forum?

Yes, I'll move it to the Zimbra Connector for Outlook forum (a sub-forum of ZCS Client Connectors).