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Thread: Freeze using ZCO and Outlook 2010

  1. #1
    logangrimnar's Avatar
    logangrimnar is offline Junior Member
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    Default Freeze using ZCO and Outlook 2010

    Hi,
    We are expecting trouble using ZCO and Outlook 2010 on a Windows 7 x86 or x64 (same problem) environnement.

    The Client works fine during one hour and after it completly freeze (during synchronisation) and we must uninstall it, destroy the Zimbra user profile, install it again and create the profile and it works again for a few hours.

    We do not expect this problem using ZCO + Outlook 2007 in the same environement.

    Please tell me if you have any idea.
    Cheers,

  2. #2
    fsiegel is offline Zimbra Employee
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    Do you have any other Outlook addins running? Sometimes they can cause us trouble.

    Also, the wiki has steps to generate a core dump when Outlook freezes. Perhaps you could do that and post the dump here, and we can take a look.

    Check out these links:

    Generating Core Dumps - Zimbra :: Wiki

    Creating a Core Dump from a Running Process using WinDbg - Zimbra :: Wiki

  3. #3
    logangrimnar's Avatar
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    Thank you for your reply,
    We do not have any addins running on this machine. (except the ZCO of course)
    I'll try to Create the core dump and let you know.
    Regards,
    Last edited by logangrimnar; 05-25-2011 at 02:36 AM.

  4. #4
    logangrimnar's Avatar
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    Hi, I'm not able to make the core dump because i can't have access to the computer. (VIP person) but he's still expecting some problems.
    I confirm that there is'nt any addins or additionnal zimlets on the installation
    The problem happen on a VMware ESX 4.1, Virtual Machine running Windows 7 32 or 64 Bits.
    Regards,
    .

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