[SOLVED] Outlook is not installed on your system

[ezamudio]

Hi, I have installed Outlook 2007 Sp2 in Windows 7 Pro, installing ZCO 7.1 tells me that "Outlook is not installed on my system"

Completely reinstall Office and even the same problem

Any ideas?

[xeon]

What installer are you using? What version of Outlook 32/64-bit?

[ezamudio]

I'm using Outlook 32-bits

[xeon]

What ZCO installer are you using? 32/64?

[ezamudio]

I'm using ZimbraConnectorOLK_7.1.0.6315_x86.msi

[ezamudio]

Someone could help me please, take 4 days to the problem, do not know what else to do

[dpitt]

Can you please try running the installer from the command line to generate a log file and then posting the result here.

( Use a command along the lines of...
msiexec /i ZimbraConnectorOLK_7.1.0.6315_x86.msi /lv* msi.log
)

Thanks
David

[ezamudio]

Here is the result, thanks

[dpitt]

Thanks.

The critical line in the log is
"CA LOG: Failed to get value of registry OUTLOOK_APPLICATION_VERSION_KEY, error = 5l."

I'm pretty sure that's an access error when trying to read the registry setting...
HKEY_CLASSES_ROOT\Outlook.Application\CurVer

Has the installer got admin rights?

David

[Saturdays]

try the installation as the administrator