Finally solved by reinstalling Windows, thank you.
Originally Posted by dpitt Thanks.
The critical line in the log is
"CA LOG: Failed to get value of registry OUTLOOK_APPLICATION_VERSION_KEY, error = 5l."
I'm pretty sure that's an access error when trying to read the registry setting...
Has the installer got admin rights?
David In our case, the key was missing at all, so, no access rigths issue
maybe this may help others
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