Cannot send mails via connector

[wooby]

I have installed connector and everything is in sync. but sending emails give the error:

Note: Soap Fault. Please recreate and resend the message. Details below:

Error Code: mail.SEND_ABORTED_ADDRESS_FAILURE

Error Text: Invalid addresses: help@domain.com


<soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"><change token="66117"/></context></soap:Header><soap:Body><soap:Fault><soap:Code><soa p:Value>soap:Sender</soap:Value></soap:Code><soap:Reason><soap:Text>Invalid addresses: help@domain.com</soap:Text></soap:Reason><soapetail><Error xmlns="urn:zimbra"><Code>mail.SEND_ABORTED_ADDRESS _FAILURE</Code><Trace>btpool0-434:1292223372572:438272ac253e2407</Trace><a t="STR" n="invalid">help@domain.com</a></Error></soapetail></soap:Fault></soap:Body></soap:Envelope>


2010-12-13 10:26:49,263 WARN [btpool0-442] [name=help@domain.com;mid=12931;ip=10.1x.x.xx;] smtp - Exception occurred during SendMsg:
com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: 554 5.7.1 <help@domain.com>: Sender address rejected: Access denied
com.sun.mail.smtp.SMTPAddressFailedException: 554 5.7.1 <help@domain.com>: Sender address rejected: Access denied

Could anyone please help.
Thanks

[tbovingdon]

is this for ALL emails or just external or just internal?

[fsiegel]

What version of the Outlook connector are you using? We fixed a bug in 6.0.8, bug 45614. If you are using a version prior to 6.0.8, then upgrading will solve your problem.

[wooby]

For all Mails (internal+external). We are on ZCS version 5.0.10.
Any idea how to sort this out, please?

[phoenix]

Originally Posted by wooby

For all Mails (internal+external). We are on ZCS version 5.0.10.
Any idea how to sort this out, please?

The answer is in the post above, upgrade to Zimbra 6.0.8 or above.