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Thread: Cannot send mails via connector

  1. #1
    wooby is offline Loyal Member
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    Default Cannot send mails via connector

    I have installed connector and everything is in sync. but sending emails give the error:

    Note: Soap Fault. Please recreate and resend the message. Details below:

    Error Code: mail.SEND_ABORTED_ADDRESS_FAILURE

    Error Text: Invalid addresses: help@domain.com


    <soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope"><soap:Header><context xmlns="urn:zimbra"><change token="66117"/></context></soap:Header><soap:Body><soap:Fault><soap:Code><soa p:Value>soap:Sender</soap:Value></soap:Code><soap:Reason><soap:Text>Invalid addresses: help@domain.com</soap:Text></soap:Reason><soapetail><Error xmlns="urn:zimbra"><Code>mail.SEND_ABORTED_ADDRESS _FAILURE</Code><Trace>btpool0-434:1292223372572:438272ac253e2407</Trace><a t="STR" n="invalid">help@domain.com</a></Error></soapetail></soap:Fault></soap:Body></soap:Envelope>


    2010-12-13 10:26:49,263 WARN [btpool0-442] [name=help@domain.com;mid=12931;ip=10.1x.x.xx;] smtp - Exception occurred during SendMsg:
    com.zimbra.cs.mailbox.MailSender$SafeSendFailedExc eption: 554 5.7.1 <help@domain.com>: Sender address rejected: Access denied
    com.sun.mail.smtp.SMTPAddressFailedException: 554 5.7.1 <help@domain.com>: Sender address rejected: Access denied

    Could anyone please help.
    Thanks
    Last edited by wooby; 12-13-2010 at 01:44 AM.

  2. #2
    tbovingdon is offline Special Member
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    Default

    is this for ALL emails or just external or just internal?

  3. #3
    fsiegel is offline Zimbra Employee
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    What version of the Outlook connector are you using? We fixed a bug in 6.0.8, bug 45614. If you are using a version prior to 6.0.8, then upgrading will solve your problem.

  4. #4
    wooby is offline Loyal Member
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    For all Mails (internal+external). We are on ZCS version 5.0.10.
    Any idea how to sort this out, please?

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by wooby View Post
    For all Mails (internal+external). We are on ZCS version 5.0.10.
    Any idea how to sort this out, please?
    The answer is in the post above, upgrade to Zimbra 6.0.8 or above.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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