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Thread: Shared address books and contacts

  1. #1
    nyamada is offline Intermediate Member
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    Default Shared address books and contacts

    Am I right in thinking that the Outlook Connector doesn't yet support these?

    I have users with shared address books and contacts; they're not showing up for the delegated users in Outlook, although they work fine through the web client.

    Help!

  2. #2
    sam
    sam is offline Zimbra Employee
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    what version of the connector are you using?

    They wont show up automatically. The delegate must mount the mailbox in outlook by going to File->Open->Other Users Mailbox.
    Sam Khavari

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  3. #3
    nyamada is offline Intermediate Member
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    Default Thanks --

    Yes -- that was it; needed to upgrade connector to latest version -- then File/Open Other User's Mailbox appeared.

  4. #4
    KaiW is offline Member
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    I have problems sharing folders.

    When I select Add.. on the Sharing tab and select a user, the GAL Dialog is closed, but no user is added to the list. When looking at the log, it seems that Zimbra cannot find the users (but should):

    [snip]
    [4996]: ZimbraMessage::GetProps
    [4996]: ZimbraMessage::GetProps
    [4996]: LookupGALIdsForSelectedUsers. Failed to retreive Zimbra user id for selected user. Error 0x8004010f
    [4996]: ZimbraMessage::~ZimbraMessage
    [4996]: dtor this(022A50C8) inner(00208164) thiscount(0l) innercount(0l)
    [4996]: CSharingPage::OnBnClickedAdd. Failed to retreive Zimbra user id for selected users. Error 0x80004005
    [4996]: QueryInterface this(022A5BC0) inner(001DE17C) iid(Unknown MAPI Property Set (93)): unknown handled by inner as 001D4870[snip]

    I am using the following versions:

    zcs-NETWORK-4.0.0_GA_303.RHEL4
    ZimbraOlkConnector-4.0.0_GA_297_4.0.211

    Help would be much appreciated.

    Kai

  5. #5
    sam
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    support@zimbra.com can help you out with this one.
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  6. #6
    servicetoolco is offline Junior Member
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    Default Outlook Address Book Problem

    In Outlook 2003, I can show my contact folders as Outlook Address Books. However, when I try to do the same on another users shared contact folder, there is no Outlook Address Book tab.

    Any help on this? Thanks

  7. #7
    servicetoolco is offline Junior Member
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    Just for the record, we solved our above problem by updating Outlook 2003 to SP2.

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