Shared address books and contacts

[nyamada]

Am I right in thinking that the Outlook Connector doesn't yet support these?

I have users with shared address books and contacts; they're not showing up for the delegated users in Outlook, although they work fine through the web client.

Help!

[sam]

what version of the connector are you using?

They wont show up automatically. The delegate must mount the mailbox in outlook by going to File->Open->Other Users Mailbox.

[nyamada]

Yes -- that was it; needed to upgrade connector to latest version -- then File/Open Other User's Mailbox appeared.

[KaiW]

I have problems sharing folders.

When I select Add.. on the Sharing tab and select a user, the GAL Dialog is closed, but no user is added to the list. When looking at the log, it seems that Zimbra cannot find the users (but should):

[snip]
[4996]: ZimbraMessage::GetProps
[4996]: ZimbraMessage::GetProps
[4996]: LookupGALIdsForSelectedUsers. Failed to retreive Zimbra user id for selected user. Error 0x8004010f
[4996]: ZimbraMessage::~ZimbraMessage
[4996]: dtor this(022A50C8) inner(00208164) thiscount(0l) innercount(0l)
[4996]: CSharingPage::OnBnClickedAdd. Failed to retreive Zimbra user id for selected users. Error 0x80004005
[4996]: QueryInterface this(022A5BC0) inner(001DE17C) iid(Unknown MAPI Property Set (93)): unknown handled by inner as 001D4870[snip]

I am using the following versions:

zcs-NETWORK-4.0.0_GA_303.RHEL4
ZimbraOlkConnector-4.0.0_GA_297_4.0.211

Help would be much appreciated.

Kai

[sam]

support@zimbra.com can help you out with this one.

[servicetoolco]

In Outlook 2003, I can show my contact folders as Outlook Address Books. However, when I try to do the same on another users shared contact folder, there is no Outlook Address Book tab.

Any help on this? Thanks

[servicetoolco]

Just for the record, we solved our above problem by updating Outlook 2003 to SP2.