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Thread: Zimbra Outlook sync - URGENT pls

  1. #1
    blizzzard123 is offline Banned
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    Default Zimbra Outlook sync - URGENT pls

    Hi there,

    we have big problem at one of our clients, 3 of 15 accounts are not syncing every mail we´ve migrated from exchange to our zimbra server.
    At the end of the sync, the connector says "syncing successfull" but there are missing mails and new mails don´t show up anymore.

    Using outlook connector 6.05 or 6.08 (doesn´t matter) on Outlook 2007.

    here´s the logfile.

    http://sites.internet.lu/folders/bli...Zimbra_Log.txt


    What is that mean:

    12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! SERIOUS ERROR !!!!!!!!!!!!!!!!
    12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! WE HAVE MULTIPLE ZIMBRAID FOR ONE PSTID (PSTId=33474) !!!!!!!!!!!!!!!!!!!!!!
    12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! SERIOUS ERROR !!!!!!!!!!!!!!!!
    12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! SERIOUS ERROR !!!!!!!!!!!!!!!!
    12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! WE HAVE MULTIPLE ZIMBRAID FOR ONE PSTID (PSTId=33314) !!!!!!!!!!!!!!!!!!!!!!
    12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! SERIOUS ERROR !!!!!!!!!!!!!!!!



    Thx in advance, Blizzzard

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    Please update your forum profile with the output of the following command (do not post it in this thread):

    Code:
    zmcontrol -v
    If this is an 'urgent' problem I'd suggest your best course of action would be to contact support [at] zimbra [dot] com
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    fsiegel is offline Zimbra Employee
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    Default

    You can try deleting the .idm file, but that usually doesn't help. Did you try to create a new profile and initial sync again?

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