Zimbra Outlook sync - URGENT pls

[blizzzard123]

Hi there,

we have big problem at one of our clients, 3 of 15 accounts are not syncing every mail we´ve migrated from exchange to our zimbra server.
At the end of the sync, the connector says "syncing successfull" but there are missing mails and new mails don´t show up anymore.

Using outlook connector 6.05 or 6.08 (doesn´t matter) on Outlook 2007.

here´s the logfile.

http://sites.internet.lu/folders/bli...Zimbra_Log.txt


What is that mean:

12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! SERIOUS ERROR !!!!!!!!!!!!!!!!
12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! WE HAVE MULTIPLE ZIMBRAID FOR ONE PSTID (PSTId=33474) !!!!!!!!!!!!!!!!!!!!!!
12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! SERIOUS ERROR !!!!!!!!!!!!!!!!
12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! SERIOUS ERROR !!!!!!!!!!!!!!!!
12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! WE HAVE MULTIPLE ZIMBRAID FOR ONE PSTID (PSTId=33314) !!!!!!!!!!!!!!!!!!!!!!
12-11-2010 10:31:59.226 [3688]: FileMapper::LoadCache: !!!!!!!!!!!!!!!!!!!!!! SERIOUS ERROR !!!!!!!!!!!!!!!!



Thx in advance, Blizzzard

[phoenix]

Please update your forum profile with the output of the following command (do not post it in this thread):

zmcontrol -v

If this is an 'urgent' problem I'd suggest your best course of action would be to contact support [at] zimbra [dot] com

[fsiegel]

You can try deleting the .idm file, but that usually doesn't help. Did you try to create a new profile and initial sync again?